Accessibility statement

How to give feedback

The Commercial Services team are constantly working to deliver excellent customer service. We value all feedback, and we invite you to contribute your ideas, suggestions and opinions in our feedback form – both positive and negative.

What do we do with your feedback?

Your feedback will help us to improve our services. We use it to develop our plans for physical developments, changes to staff training, introducing new services and more.

What to do if things have gone wrong

We know that occasionally things go wrong and we welcome the opportunity to deal with these situations quickly and put things right.

If you are unhappy please tell us.

You can let us know via our dedicated feedback form, or:

  • In person at the retail outlet, ask for a manager or supervisor
  • Get in touch on Twitter or Facebook

Complete feedback form

You can also email us at: