Equal Opportunities Office - Website Survey

This questionnaire requests your feedback on:

what you think about the design and layout of our department's new web pages
how easily you were able to find your way around the website
the actual content of the pages on our website
using the search facility on this website to find information

The questionnaire is only about this Department's website pages, it is not about other parts of the University's website. Completion should take about ten minutes, and your feedback is important to us. There are 20 questions that need to be answered.

About you: (please select one option)

I am an undergraduate student at University of York
I am a postgraduate student at University of York
I am a member of the staff of the Equal Opportunites Office, University of York
I am a University of York staff member but not from this Department
I am neither a staff member nor student at University of York

If you are are neither a staff member or student of this University, are you ...

If Other, please state.

About the design and layout of our web pages:	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Q.1 The design (overall appearance) of the web pages is pleasing to look at.
Q.2 The choice of colours enhances the layout of the pages (e.g.the usability of the pages).
Q.3 The layout of the pages (e.g. location of different sections) works well.
Q.4 The images on the web pages complement the text information and are appropriate to the layout (e.g. placement, size and theme of the images).

Q.5 Please provide any other comments on the website's design and layout in the text box below:

About finding your way around (navigating):	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Q.6 The overall structure of the Department's website is logical.
Q.7The standard navigation bar and breadcrumb trails across the top of the pages are helpful. (The bars located directly below the University logo).
Q.8 Using the Department's navigation links (e.g. the column on the left hand side of the pages) to locate major categories of information is easy and works well.
Q.9 The words used on the navigation links (e.g. the column on the left hand side of the page) are sensible and helpful.
Q.10 I easily located the information I was looking for when I came to the department's web site today.

Q.11 Please provide any other comments on using the navigation in the text box below:

About the actual content of the website:	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Q.12 The content is well written and informative.
Q.13 The content is accurate.
Q.14 The content is updated and refreshed regularly.
Q.15 The words in the content are appropriate for me (e.g. commonly used language that is well understood).

Q.16 Please provide any other comments on the content of the website in the text box below:

About using the search facility:	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Q.17 I prefer to use the search facility to find information on the site (rather than using the navigation links).
Q.18 The search function provides relevant information.

Q.19 Please provide any other comments on using the search facility in the text box below:

Q.20 Please provide other suggestions for improving any aspect of our web site in the text box below:

We may wish to follow up points or suggestions you have made. If you are willing for us to do this please provide your name, telephone number and e-mail address. Please note that a valid email address is a mandatory part of your response.

Name:

Telephone Number :

Email:

Please select the Submit Button to send us your survey, or the Clear Button to re-enter your responses.