We've put together information to assist staff working from home. This page includes reminders of things you will need to have with you to work effectively.
We understand that the recommendations and technology may be unfamiliar. We encourage everyone to try new approaches, don't worry about getting things wrong, be understanding when things don’t go as well as we hoped and support everyone to learn and improve. You can do this by sending feedback on remote working to IT Services.
If you need help you can contact IT Support at firstname.lastname@example.org or on +44 (0)1904 323838.
Make sure that you know your University username, email address and password. You will need these to access University services.
If you are not able to access your University account you can:
If you need to work from home, you will need a laptop or desktop. For example:
It may also be possible to do some work on a tablet (eg an iPad). But we recommend that if you do not have access to any laptop or desktop you should speak to your line manager to make them aware of this.
Make sure that you have any accessories that you may need, such as your laptop charger and mouse, as well as a suitable desk space to work at.
Think about the software you will need to allow you to work. For example:
You will need to have access to a reliable internet connection to access University online services and resources from off campus.
If you do not have access to a reliable home internet connection:
The UK’s broadband and mobile data networks will be under increased load during this period where many of us will be working remotely.
Internet Service Providers (ISPs) are doing what they can to provide as much capacity as possible, but there are some things we all need to be aware of, and some common sense steps we can all take to minimise our impact on network capacity:
Most laptops (including the University managed laptops) have speakers, a webcam and a microphone built-in to allow you to conduct online lectures and seminars, or make voice and video calls. However we recommend using a headset, if possible, as this will provide better audio quality. If you need a headset you should email email@example.com or call +44 (0)1904 321015.
If you have not been provided with a University laptop, consider whether you have a personal desktop or laptop at home that you will be able to use.
Only the University account holder should have access to University systems. Therefore if you are using a home device you must choose one of the following options:
Remember! When working from home you still need to follow the University's Policy for safe use of University information on all devices.
This policy applies to staff, students, associates, and anyone else using University IT and University information. It explains what you need to do to make sure University information is safe when you are accessing, storing or managing it.
We've also condensed our IT security guidance into a handy one-page guide: