Accessibility statement

Student and Academic Services Strategy

This strategy will guide and inform our activities in support of the University Plan.

VISION

We will provide a high quality student-centred service that will enhance student life, retention, success and progression, and will be recognised as exemplary.

STRATEGIC AIMS

To achieve this Vision, and to support an excellent student experience, Student & Academic Services will pursue the following strategic aims:

  • Deliver sector-leading services that enhance student well-being and resilience and provide an environment that enables students to flourish and be active members of the University and wider community
  • Provide rewarding and empowering experiences, thereby enhancing student and institutional success 
  • Provide effective and efficient services, systems, policies and processes underpinned by accurate data
  • Embed a culture of working across organisational boundaries, to meet the needs of the institution as a whole
  • Work collaboratively with our students, elected student representatives, colleagues in academic departments, other professional services and external stakeholders to promote change, innovation and continuous improvement 
  • Work with and provide professional development to colleagues to fulfil their role as educators and facilitators of student learning and academic success
  • Recruit, develop and recognise talented staff with a ‘can-do’ attitude and in line with institutional values

 Each section of the Directorate supports the delivery of these strategic aims via their operational objectives.