An unmanaged connection allows network access through an office network socket. You will be able to access the internet, and set up connections to your filestore and York Print Plus, but will not be able to use centrally provided software.
Any problems with setting up the machine, connecting to the network, or accessing filestore and printers should be referred to your Departmental Computing Officer in the first instance.
On this page:
Ensure that you are following Departmental procedures in requesting an unmanaged connection: you may be required to make the request via your Departmental Computing Officer (DCO).
To be able to set up an unmanaged connection, you will need:
You will then need to inform IT Services of the machine details so they can be added to the LAN database. This can be done by emailing email@example.com with the following details:
Any other information you can provide (eg operating system, serial number) is also useful.
The Ethernet address is a 12 digit hexadecimal number that uniquely identifies your network adapter. It is provided on a sticker on the Ethernet card, and can also be found by looking at your configuration properties.
In Windows, open a Command Prompt (in Windows 7/10 type cmd in the search box after clicking the Windows logo) and type ipconfig /all. You should get a similar output to this:
Ethernet Adapter Local Area Connection:
Connection-Specific DNS Suffix . : york.ac.uk
Description . . . . . . . . . . . . . . . : PCI Ethernet Adapter
Physical Address . . . . . . . . . . . : 08-00-27-C4-A6-6A <-this is the number we need
DHCP Enabled . . . . . . . . . . . . : YesIP Address . . . . . . . . . . . . . . . : 22.214.171.124 (etc...)
In Mac OSX or Linux open a Terminal (in Mac OSX go to Applications | Utilities, select Terminal) and run ifconfig -a:
user@computer:~$ ifconfig -a
eth0 Link encap:Ethernet HWaddr 00:1c:c0:bf:3d:24 <- this is the number we need
inet addr:126.96.36.199 Bcast:188.8.131.52 Mask:255.255.254.0
inet6 addr: fe80::21c:c0ff:febf:3d24/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:130849 errors:0 dropped:0 overruns:0 frame:0
TX packets:180834 errors:0 dropped:0 overruns:0 carrier:0
RX bytes:73325387 (73.3 MB) TX bytes:222092038 (222.0 MB)Memory:e0300000-e0320000
An IT Services technician will get back to you within three working days with information about your connection. For example:
Object name : byzpc04 - Unsupp. 7 PC
Machine type : Viglen Genie P4 2.4A - - Serial number 1699969-bz
Operating System : Windows 7
Department/contact : Byzantine Studies / Joe Bloggs
Location : BS/016B <3418>
Date Inserted : 11-AUG-2015
Interface type : Ethernet
MAC address : 0007F926C8C4
Attachment Point : bsroute1
IP address : 184.108.40.206
Gateway : 220.127.116.11
DHCP type : Minimal DHCP Info
You should check that the MAC address, contact details and location information are correct.
Note the line that starts 'DHCP'. DHCP lets the central server tell your computer its network address, rather than you setting it up by hand. The major advantage of using DHCP is that once your connection is set up and working you do not need to change the configuration details if you move location - all you will need to do is let the IT Support Office know your new location and your IP address will be updated remotely. We recommend all machines are set to use DHCP, and that you should only enter static IP address information as a last resort.
This guide describes how to set up Windows 7 or 10 machines, with notes about Mac, Unix and Linux. For other operating systems, you should consult their documentation.
It is more than likely that the default configuration of Windows (7, 8 or 10) will just work, but if the computer has previously been configured differently then you may need to follow the following steps:
Configuring LAN in Windows 7/10:
An easy test will be to open a web browser and open www.york.ac.uk.
Once added to the LAN database, Mac OS X machines should work without any additional network setup.
To check connectivity, try and open www.york.ac.uk.
Mac users may access their central filestore by connecting to smb://userfs.york.ac.uk/username, substituting username with your own username.
Guides for connecting to filestore and network printers are available.
The network management software varies depending on which distribution you are using, so refer to the help documentation specific to your distribution to set your PC to DHCP. It is likely that any modern version it will work out of the box.
Setting up the filestore will require SAMBA installed on your system. Once this is set up you can usually access the filestore by opening smb://userfs.york.ac.uk/username in a file browser, again this may be different depending in which version of Linux/Unix you are using.
If your machine cannot be set to DHCP, the following information will be required in addition to the information you received when you registered your machine:
Subnet Mask: 255.255.254.0
DNS: 18.104.22.168 & 22.214.171.124
WINS: 126.96.36.199 & 188.8.131.52
If you're having problems with viewing www.york.ac.uk after following the above steps, open a terminal or command prompt and type ping teaching0. If you get an output similar to the text below, then the network configuration is fine and there is a problem with your web browser configuration:
PING teaching0.york.ac.uk (184.108.40.206) 56(84) bytes of data.
64 bytes from teaching0.york.ac.uk (220.127.116.11): icmp_seq=1 ttl=252 time=0.253 ms
64 bytes from teaching0.york.ac.uk (18.104.22.168): icmp_seq=2 ttl=252 time=0.431 ms
64 bytes from teaching0.york.ac.uk (22.214.171.124): icmp_seq=3 ttl=252 time=0.279 ms
64 bytes from teaching0.york.ac.uk (126.96.36.199): icmp_seq=4 ttl=252 time=0.221 ms
Try opening the webpage again. If you still have problems, please contact the Library & IT Help Desk.