Accessibility statement

Contact Details

For general enquiries, please phone the Facilities Helpdesk on 01904 325555 or email fm-helpdesk@york.ac.uk.

Directors and Heads of Service

NameJob TitleTelephoneEmail
Harvey Dowdy Director of Technology, Estates and Facilities +44 (0)1904 325405 harvey.dowdy@york.ac.uk
Tyrrell Basson IT Director +44 (0)1904 325177 tyrrell.basson@york.ac.uk
Mike Richardson Director of Estates Development +44 (0)1904 322179 m.richardson@york.ac.uk
Paul Bushnell Head of Asset Management/Interim Director of Estates Operations +44 (0)1904 322172 paul.bushnell@york.ac.uk
Richard Walker Interim Assistant Director of Campus Services +44 (0)1904 322190 richard.s.walker@york.ac.uk
Alastair Reekie Assistant Director of Commercial Services +44 (0)1904 323986 alastair.reekie@york.ac.uk
Jill Taylor Head of Facilities and Sustainable Transport +44 (0)1904 328422 jill.thackrah@york.ac.uk
John Maddison Deputy Head of Facilities Services +44 (0)1904 324192 john.maddison@york.ac.uk
Julie Bell Deputy Head of Facilities Services +44 (0)1904 323017 julie.bell@york.ac.uk
Lyndon Taylor Head of Administration and Information +44 (0)1904 322079 lyndon.taylor@york.ac.uk
Andy Durrant Head of Estates Operations and Maintenance +44 (0)1904 328445 andy.durrant@york.ac.uk
Sarah Kennedy Assistant IT Director (Customer Engagement) +44 (0)1904 323820 sarah.kennedy@york.ac.uk
Richard Fuller Assistant IT Director (Infrastructure) +44 (0)1904 325678 richard.fuller@york.ac.uk
Louise Morgan Assistant IT Director (Digital) +44 (0)1904 326433 louise.morgan@york.ac.uk
Charley Bayley Head of Practice (Business Analysis) +44 (0)1904 326383 charley.bayley@york.ac.uk
Hasham Rashid Head of Software Development   hasham.rashid@york.ac.uk
Jo Loftus IT Support Manager +44 (0)1904 324779 jo.loftus@york.ac.uk 
Joel Smith Head of Practice (Product Ownership) +44 (0)1904 321200 joel.smith@york.ac.uk 
Dan Bishop Head of Faculty IT +44 (0)1904 322357 dan.bishop@york.ac.uk 
Mark Franklin Head of Networks +44 (0)1904 325877 mark.franklin@york.ac.uk 
Rob Hurt Head of Cyber Security    rob.hurt@york.ac.uk 
Timothy Andrew Head of Practice (Project Management) +44 (0)1904 324455 timothy.andrew@york.ac.uk 
Matt Evans Head of Systems  +44 (0)1904 6737 matthew.evans@york.ac.uk 

Maintenance Managers and Cleaning Managers

The campus has been split into three different zones‌. The main buildings in each zone are:

  • Zone 1 - Wentworth College, Vanbrugh College, Fairfax House, Eric Milner-White buildings, Central Hall, The Library, Biology, Careers.
  • Zone 2 - Halifax College, James College, Sports Centre, Physics and Electronics, Heslington Hall, The Stables, Main Street properties, Walled Garden, Eden's Court, Derwent, Chemistry.
  • Zone 3 - Campus East, Constantine College, Goodricke College, Langwith College, York Science Park, King's Manor, Alcuin College.

Maintenance Managers undertake management of planned preventative maintenance and reactive maintenance operations. 

The Cleaning Services team has responsibility for all aspects of residential and non-residential cleaning across the University.

AreaJob titleNameTelephoneEmail
General enquiries Facilities Helpdesk   +44 (0)1904 325555 fm-helpdesk@york.ac.uk
Zone 1 Zone Manager Ian Harrington +44 (0)1904 328402 ian.harrington@york.ac.uk
  Cleaning Manager Ken Anderson +44 (0)1904 328452 ken.anderson@york.ac.uk
Zone 2 Zone Manager Ryan Hill +44 (0)1904 32 6723 ryan.hill@york.ac.uk
  Cleaning Manager Debbie Carter +44 (0)1904 324807 debbie.carter@york.ac.uk
Zone 3 Zone Manager Mick Willsher +44 (0)1904 328441 mick.willsher@york.ac.uk
  Cleaning Manager Peter Melrose +44 (0)1904 324508 peter.melrose@york.ac.uk
Central Zone Manager Stuart Cornforth +44 (0)1904 328483 stuart.cornforth@york.ac.uk
  Grounds Maintenance Manager Gordon Eastham +44 (0)1904 322186 gordon.eastham@york.ac.uk
  Rapid Response Manager Julie Bell +44 (0)1904 323017 julie.bell@york.ac.uk

Reception Services 

University Receptionists deliver effective front desk customer services to staff, students and visitors, providing a reception, portering, mail and security service to users of the University's premises. The University Receptionists report to the Reception Services Managers.

NameJob titleTelephoneEmail
Steve Waud Customer Experience Manager +44 (0)1904 324658 steve.waud@york.ac.uk
Dave Thompson Deputy Customer Experience Manager +44 (0)1904 322466 david.thompson@york.ac.uk
James Kennedy Customer Experience Team Leader +44 (0)1904 323848 james.kennedy@york.ac.uk