About the University
Contact Details
For general enquiries, please phone the Facilities Helpdesk on 01904 325555 or email fm-helpdesk@york.ac.uk.
Directors and Heads of Service
| Name | Job Title | Telephone | |
|---|---|---|---|
| Roger Ward | Director of Estates | N/A | roger.ward@york.ac.uk |
| Tyrrell Basson | IT Director | +44 (0)1904 325177 |
tyrrell.basson@york.ac.uk |
| Lisa Woods | Director of Accommodation, Campus and Commercial Services | +44 (0)1904 325925 |
lisa.woods@york.ac.uk |
| Paul Bushnell | Assistant Director Estates Operations | +44 (0)1904 322172 | paul.bushnell@york.ac.uk |
| Richard Walker | Assistant Director Strategic Programmes | +44 (0)1904 322190 |
richard.s.walker@york.ac.uk |
| Alastair Reekie | Assistant Director of Commercial Services | +44 (0)1904 323986 | alastair.reekie@york.ac.uk |
| John Maddison | Deputy Head of Facilities Services | +44 (0)1904 324192 | john.maddison@york.ac.uk |
| Julie Bell | Deputy Head of Facilities Services | +44 (0)1904 323017 | julie.bell@york.ac.uk |
| Andy Durrant | Head of Estates Operations and Maintenance | +44 (0)1904 328445 | andy.durrant@york.ac.uk |
| Sarah Kennedy | Assistant IT Director (Service, Delivery and Product) | +44 (0)1904 323820 |
sarah.kennedy@york.ac.uk |
| Richard Fuller | Assistant IT Director (Technology and Cyber) | +44 (0)1904 325678 |
richard.fuller@york.ac.uk |
| Timothy Andrew | Assistant IT Director (Transformation) | +44 (0)1904 324455 |
timothy.andrew@york.ac.uk |
| Robin Beattie | Assistant Director (Capital Development) | +44 (0)1904 323020 |
robin.beattie@york.ac.uk |
| Kris Fieldhouse | Assistant Director (Campus Services) | +44 (0)1904 323243 |
kris.fieldhouse@york.ac.uk |
| Jayne Conboye | Assistant Director (Accommodation) | N/A | jayne.conboye@york.ac.uk |
| Thomas Wright | Lead Software Engineer | N/A | thomas.wright@york.ac.uk |
| David Barrett | Head of Desktop, Print and Support Services | +44 (0)1904 32 2501 |
david.barrett@york.ac.uk |
| Joel Smith | Head of Practice (Product Ownership) | +44 (0)1904 321200 |
joel.smith@york.ac.uk |
| Dan Bishop | Head of Systems and Cloud Transformation | +44 (0)1904 322357 |
dan.bishop@york.ac.uk |
| Mark Franklin | Head of Networks | +44 (0)1904 325877 |
mark.franklin@york.ac.uk |
| Rob Hurt | Head of Cyber Security | +44 (0) 1904 322917 |
rob.hurt@york.ac.uk |
| Emma Barnes | Head of Research and Faculty IT | +44 (0)1904 323789 |
emma.barnes@york.ac.uk |
| Sarah Frankland | Strategic Programme and Projects Manager | +44 (0)1904 324193 |
sarah.frankland@york.ac.uk |
| Nigel Smith | Mail and Transport Manager | +44 (0)1904 322049 |
nigel.smith@york.ac.uk |
Maintenance Managers and Cleaning Managers
The campus has been split into three different zones. The main buildings in each zone are:
- Zone 1 - Biology, Berrick Saul, Environment Building, Central Hall, Fairfax House, Eric Milner, Sally Baldwin, The Library, Market Square, Vanbrugh College, Student Centre, Wentworth College, Security Centre, Careers.
- Zone 2 - Eden's Court, Garrowby Way, James College, Physics and Electronics, Roger Kirk, York Sports Centre, Walled Garden, Dalham Farm, Campus Nursery.
- Zone 3 - Cohen, Janet Baker, Goodricke College, King's Manor, Kimberlow retail, Langwith College, Law and Management, Providence House, Piazza Building, Ron Cooke Hub, Quantum House, Church Lane Building, Anne Lister College, David Kato College.
- Zone 4 - Alcuin College, Chemistry, Derwent College, The Stables, Heslington Hall.
Maintenance Managers undertake management of planned preventative maintenance and reactive maintenance operations.
The Cleaning Services team has responsibility for all aspects of residential and non-residential cleaning across the University.
| Area | Job title | Name | Telephone | |
|---|---|---|---|---|
| General enquiries | Facilities Helpdesk | +44 (0)1904 325555 | fm-helpdesk@york.ac.uk | |
| Zone 1 | Zone Manager | Ian Harrington | +44 (0)1904 328402 | ian.harrington@york.ac.uk |
| Cleaning Manager | Ken Anderson | +44 (0)1904 328452 | ken.anderson@york.ac.uk | |
| Zone 2 | Zone Manager | Paul Selby | +44 (0)1904 32 8487 | paul.selby@york.ac.uk |
| Cleaning Manager | Debbie Carter | +44 (0)1904 324807 | debbie.carter@york.ac.uk | |
| Zone 3 | Zone Manager | Mick Willsher | +44 (0)1904 328441 | mick.willsher@york.ac.uk |
| Cleaning Manager | Peter Melrose | +44 (0)1904 324508 | peter.melrose@york.ac.uk | |
| Zone 4 | Zone Manager | David Rathmell | +44 (0)1904 328342 | david.rathmell@york.ac.uk |
| Grounds Maintenance Manager | Gordon Eastham | +44 (0)1904 322186 | gordon.eastham@york.ac.uk | |
| Rapid Response Manager | Julie Bell | +44 (0)1904 323017 | julie.bell@york.ac.uk |
Reception Services
University receptionists deliver effective front desk customer services to staff, students and visitors, providing a reception, portering, mail and security service to users of the University's premises. The University receptionists report to the Reception Services Managers.
| Name | Job title | Telephone | |
|---|---|---|---|
| James Kennedy | Customer Experience Manager |
+44 (0)1904 323848 +44 (0)7552 285964 |
james.kennedy@york.ac.uk |
| Rob Smith | Customer Experience Team Leader |
+44 (0)1904 323664 |
r.smith@york.ac.uk |