About the University
Contact Details
For general enquiries, please phone the Facilities Helpdesk on 01904 325555 or email fm-helpdesk@york.ac.uk.
Directors and Heads of Service
| Name | Job Title | Telephone | |
|---|---|---|---|
| Harvey Dowdy | Director of Technology, Estates and Facilities | +44 (0)1904 325405 | harvey.dowdy@york.ac.uk |
| Tyrrell Basson | IT Director | +44 (0)1904 325177 | tyrrell.basson@york.ac.uk |
| Mike Richardson | Director of Estates Development | +44 (0)1904 322179 | m.richardson@york.ac.uk |
| Paul Bushnell | Head of Asset Management/Interim Director of Estates Operations | +44 (0)1904 322172 | paul.bushnell@york.ac.uk |
| Richard Walker | Interim Assistant Director of Campus Services | +44 (0)1904 322190 | richard.s.walker@york.ac.uk |
| Alastair Reekie | Assistant Director of Commercial Services | +44 (0)1904 323986 | alastair.reekie@york.ac.uk |
| Jill Taylor | Head of Facilities and Sustainable Transport | +44 (0)1904 328422 | jill.thackrah@york.ac.uk |
| John Maddison | Deputy Head of Facilities Services | +44 (0)1904 324192 | john.maddison@york.ac.uk |
| Julie Bell | Deputy Head of Facilities Services | +44 (0)1904 323017 | julie.bell@york.ac.uk |
| Lyndon Taylor | Head of Administration and Information | +44 (0)1904 322079 | lyndon.taylor@york.ac.uk |
| Andy Durrant | Head of Estates Operations and Maintenance | +44 (0)1904 328445 | andy.durrant@york.ac.uk |
| Sarah Kennedy | Assistant IT Director (Customer Engagement) | +44 (0)1904 323820 | sarah.kennedy@york.ac.uk |
| Richard Fuller | Assistant IT Director (Infrastructure) | +44 (0)1904 325678 | richard.fuller@york.ac.uk |
| Louise Morgan | Assistant IT Director (Digital) | +44 (0)1904 326433 | louise.morgan@york.ac.uk |
| Charley Bayley | Head of Practice (Business Analysis) | +44 (0)1904 326383 | charley.bayley@york.ac.uk |
| Hasham Rashid | Head of Software Development | hasham.rashid@york.ac.uk | |
| Jo Loftus | IT Support Manager | +44 (0)1904 324779 | jo.loftus@york.ac.uk |
| Joel Smith | Head of Practice (Product Ownership) | +44 (0)1904 321200 | joel.smith@york.ac.uk |
| Dan Bishop | Head of Faculty IT | +44 (0)1904 322357 | dan.bishop@york.ac.uk |
| Mark Franklin | Head of Networks | +44 (0)1904 325877 | mark.franklin@york.ac.uk |
| Rob Hurt | Head of Cyber Security | rob.hurt@york.ac.uk | |
| Timothy Andrew | Head of Practice (Project Management) | +44 (0)1904 324455 | timothy.andrew@york.ac.uk |
| Matt Evans | Head of Systems | +44 (0)1904 6737 | matthew.evans@york.ac.uk |
Maintenance Managers and Cleaning Managers
The campus has been split into three different zones‌. The main buildings in each zone are:
- Zone 1 - Wentworth College, Vanbrugh College, Fairfax House, Eric Milner-White buildings, Central Hall, The Library, Biology, Careers.
- Zone 2 - Halifax College, James College, Sports Centre, Physics and Electronics, Heslington Hall, The Stables, Main Street properties, Walled Garden, Eden's Court, Derwent, Chemistry.
- Zone 3 - Campus East, Constantine College, Goodricke College, Langwith College, York Science Park, King's Manor, Alcuin College.
Maintenance Managers undertake management of planned preventative maintenance and reactive maintenance operations.
The Cleaning Services team has responsibility for all aspects of residential and non-residential cleaning across the University.
| Area | Job title | Name | Telephone | |
|---|---|---|---|---|
| General enquiries | Facilities Helpdesk | +44 (0)1904 325555 | fm-helpdesk@york.ac.uk | |
| Zone 1 | Zone Manager | Ian Harrington | +44 (0)1904 328402 | ian.harrington@york.ac.uk |
| Cleaning Manager | Ken Anderson | +44 (0)1904 328452 | ken.anderson@york.ac.uk | |
| Zone 2 | Zone Manager | Ryan Hill | +44 (0)1904 32 6723 | ryan.hill@york.ac.uk |
| Cleaning Manager | Debbie Carter | +44 (0)1904 324807 | debbie.carter@york.ac.uk | |
| Zone 3 | Zone Manager | Mick Willsher | +44 (0)1904 328441 | mick.willsher@york.ac.uk |
| Cleaning Manager | Peter Melrose | +44 (0)1904 324508 | peter.melrose@york.ac.uk | |
| Central | Zone Manager | Stuart Cornforth | +44 (0)1904 328483 | stuart.cornforth@york.ac.uk |
| Grounds Maintenance Manager | Gordon Eastham | +44 (0)1904 322186 | gordon.eastham@york.ac.uk | |
| Rapid Response Manager | Julie Bell | +44 (0)1904 323017 | julie.bell@york.ac.uk |
Reception Services
University Receptionists deliver effective front desk customer services to staff, students and visitors, providing a reception, portering, mail and security service to users of the University's premises. The University Receptionists report to the Reception Services Managers.
| Name | Job title | Telephone | |
|---|---|---|---|
| Steve Waud | Customer Experience Manager | +44 (0)1904 324658 | steve.waud@york.ac.uk |
| Dave Thompson | Deputy Customer Experience Manager | +44 (0)1904 322466 | david.thompson@york.ac.uk |
| James Kennedy | Customer Experience Team Leader | +44 (0)1904 323848 | james.kennedy@york.ac.uk |