The People Database allows departmental administrators to create IT accounts for staff and students who do not have records in the central University systems.
Records are maintained at a departmental level. All requests should be directed to the relevant People Database Administrator in the first instance.
People Database » (PDAs only)
You must be registered as a PDA to access the People Database.
To request access, contact the Library & IT Help Desk.
The People Database (also known as the Associate Database) allows People Database Administrators (PDAs) to create IT accounts for staff and students who do not have records in our central HR or student information systems.
The PDA for a department is normally the departmental adminstrator.
Entries are created to create new accounts or to cover a transition period (such as between short term contracts).
People who may need an account creating through the People Database include:
A number of different 'affiliations' can be created which will affect the services available and the length of time for which an account will exist.
For details, please see:
Once a PDA adds a new record to the People Database, the account will be generated automatically, and can then be registered after approximately two hours.
Library & IT Help Desk
If you're having problems using the People Database, get in touch with the Library & IT Help Desk.
|Service status||Live and supported service.|
|Hours of service||24/7|
In the first instance, please contact your departments People Database Administrator.
If they are unable to resolve your query, please contact the Library & IT Help Desk.
|Hours of support||Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday.|
General IT Services targets:
|Resilience||A pair of load balanced servers provide a resilience for this service. All data is backed up in line with our standard database and file system policies.|
Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:
If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.
If you wish to make a complaint, please see our complaints procedure.
IT Services account holders should:
People Database Administrators should: