Our searching service is available to help you carry out research if you are unable to visit us. Our work may include looking in records on your behalf, and creating limited transcriptions and translations of content. Please contact us to discuss your research interests.
Research is completed by our trained staff who are knowledgeable about the contents of our holdings and aim to deliver a high quality research report using the original records that we hold.
We undertake research in a wide variety of our archives. However, please note we do not offer research using material held in other archives.
What does it cost?
Standard research is charged at £15 per half hour.
The minimum charge is £15, which covers the first half hour's research.
Payment options:
- Send a cheque for £15 payable to The University of York with your request form
- Phone or email us for a reference code, then pay by credit card online through our secure online shop
Please do not send any more than £15 unless you have been asked to do so by a member of staff. We will bill you for any additional amount once we have carried out the work.
We can only accept payment in GBP (£). If you are living outside the UK we recommend paying us by credit card - this can be done through our secure online shop.
How long will it take?
We try to complete all requests within 20 working days.
On some occasions we may complete an initial part of your research and then write to you with the interim results, and request further information or instruction from you before continuing.
Hints and tips
Before you get in touch...
Before you get in touch with us, you may want to have a think about the following questions.
Have you located any references or background information for documents that you are interested in?
- In the case of some documents, such as probate files, other information might be useful such as the date that probate was passed.
- We are always happy to help with any enquiry but we will be best placed to help you if you are able to provide as much information as possible.
Have you checked our holdings?
- You may find some useful information in the our holdings and research guides section of our site – please contact us if you require further advice.
Do we hold the items you need?
- If your research takes you into the holdings of other archive repositories, we will always endeavour to direct you to the approriate place.
What makes a good research request?
You will need to be as specific as possible about the information want, and specific about the records you would like to be searched.
A good research request might request a search of the parish records of Acomb, for all those people with the surname Hodgson, between 1700-1750.
A poor research request would ask for all the information about the Hodgson family who lived around Acomb. The latter is such a huge, nebulous task that we could not guarantee to complete.
Our research aims to work to your direction, but with the addition of our own knowledge and expertise. We will not try to take the fun and excitement out of your research (for example, by producing a complete family tree or village history) but rather help and guide you on your journey by providing information from our archives to enable you to determine your next steps.
Resolving problems
Staff take all possible care with research requests, but due to the size and format of archives, mistakes or omissions may occasionally be made.
If you think a mistake has been made please contact us and ask to speak to the person who completed your research - we will do everything we can to sort it out.
If you are not satisfied with your reply please write to:
Keeper of Archives and Research Collections
Borthwick Institute for Archives
University of York
York
YO10 5DD