Accessibility statement

Update: Phased Return to On-site Services

Posted on 13 July 2020

From today a small number of staff will resume onsite working as part of our phased return to on-site services.

From today a small number of staff will resume onsite working as part of our phased return to on-site services. During this period we will be: 

  • Responding to remote research services requests.
  • Delivering digitised remote copying orders.
  • Facilitating requests for digital access to archives for use in academic teaching (please see details below).

Please be aware that during this initial phase the Borthwick Institute, including the reading room and microfilm room, will not yet be open for onsite visits by researchers.  

Can you offer research advice?

The return to some onsite working will enable our staff to respond to enquiries requiring access to collections and to undertake remote research services on behalf of researchers.  Whilst we will endeavour to respond to enquiries promptly, please be aware that for safety reasons we will be operating with a limited number of on-site staff so it may take longer to answer your enquiry than usual. We will also be unable to complete transcription or translation requests at this time. 

During this period you can get in touch with us via:

Can I place orders for copies of archives?

On-site access to our collections allows us to recommence our copying services. Please place orders either through our website or by contacting us directly.

Our priority will be completion of outstanding orders. If you have placed an order during our period of remote working, please bear in mind that due to a considerable backlog of existing orders; reduced on-site staffing; quarantine procedures; and the needs of document preservation; it may take us slightly longer to complete your request. We will continue to aim to complete all orders within twenty working days of receipt of payment but this may not always be possible.

When will I be able to access the archives on-site?

During this initial phase the Borthwick Institute will remain closed to visitors. We do not as yet have a confirmed date for reopening our public spaces but any decision will be taken in line with University and Government guidance. Our paramount concern is the safety of our staff and research community. If you require access to any of the records we hold, please get in touch with us via the contact details above.

Can I still use archives in teaching?

If you would like to use our archives in teaching, you can use our Digitised Archive Resources for Teaching service (DART). This provides high quality digital images of original archive material for use in teaching at the University of York.  The service aims to provide digital images within 20 working days of a request being submitted. Further information is available on the DART webpage.