From 1 August 2025, the reception will be closing. Just like all other colleges on Campus West, it will mean that Halifax residents will have access to our central Information Centre, located near Market Square and Library Bridge. This hub is designed to be a one-stop shop for all University services, offering more comprehensive and consistent support.
Our hub receptions are already well-established across Campus West and East, with feedback from students acting as the basis of any improvements. We are committed to making this transition as smooth and seamless as possible, for both current Halifax residents and students in the future.
The Information Centre is always available to help, both now and as we transition to this being the dedicated support for Halifax students. Our team can provide:
- Advice, directions, and information on all University services.
- Support with residential mail, keys, and fault reporting.
- A secure place to receive parcels and packages.
For added peace of mind, our mobile response team also provides additional overnight support, ready to respond to any calls for assistance or security concerns directly to your location. After Halifax reception closes, this will become the normal way of responding to any issues.
How to get in touch
You can easily contact the Information Centre around the clock:
- Phone: +44 (0)1904 323200
- Email: campus-west-reception@york.ac.uk