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Victoria Wells is Professor of Sustainable and Ethical Management at York University Management School. Prior to joining York, she held academic positions at Sheffield University Management School, Durham University Business School and Cardiff University Business School. She completed her PhD at Keele University and spent a number of years in industry and as an advertising account executive.
She is an Associate Editor at the Journal of Marketing Management, Fellow of the UK Higher Education Academy (HEA), and a Chartered Marketer.
Joint Head of People, Operations and Marketing Group
Victoria’s research work falls in the general area of consumer behaviour and consumer responses to marketing actions. In particular, she is interested in the role the environment plays in consumers’ behaviour whether it is how the environment affects consumer choices or how consumers’ behaviour affects physical environment. Her current work focuses on the pro- or anti-social behaviour of consumers in relation to the environment and in particular the behaviour of employees within organisations. In her work exploring employee environmental behaviour or organisational citizenship for the environment (OCBE) she works with London based charity Global Action Plan (GAP) as part of the Real-world Sustainability Research Team (http://www.globalactionplan.org.uk/News/the-real-world-sustainability-research-team). This work focuses on the use of social marketing techniques to facilitate pro-environmental behaviour in the workplace. Other work that she is currently involved in includes consumption, marketing and identity aspects of consumer co-operative pub membership and perceptions of seaweed biofuels.
She is interested in supervising research students on social marketing projects (“Social marketing is the systematic application of marketing alongside other concepts and techniques to achieve specific behavioural goals, for a social good” (French and Blair-Stevens, 2006)) and in particular internal social marketing within organisations. She is also interested in supervising students with an interest in consumer co-operatives.
A list of Victoria’s recent publications can be found below.
Koles, B., Wells, V.K., and Tadajewski, M. (in press - 2017) Compensatory Consumption and Consumer Compromises: A state of the art literature review, Journal of Marketing Management, doi: 10.1080/0267257X.2017.1373693
Gregory-Smith, D., Manika, D., Wells, V.K and Veitch, T. (in press - 2017) Examining the effect of an environmental social marketing intervention among university employees, Studies in Higher Education, doi: 10.1080/03075079.2017.1309647.
Gregory-Smith, D., Wells, V.K., Manika, D., and McElroy, D. (2017) An environmental social marketing intervention in cultural heritage tourism: a realist evaluation, Journal of Sustainable Tourism Special issue: Marketing Issues in Sustainable Tourism, 25(7), 1042-1059. doi: 10.1080/09669582.2017.1288732
Dean, A.K., Ellis, N.T., and Wells, V.K. (2017) Science ‘fact’ and science ‘fiction’? Homophilous communication in high-technology B2B selling, Journal of Marketing Management (Academy of Marketing Conference 2016 special issue), 33(9-10), 764-788. doi: 10.1080/0267257X.2017.1324895
Gegg, P and Wells, V.K. (2017) UK Macro-algae biofuels: a strategic management review and future research agenda, Journal of Marine Science and Engineering, 5(3), 32. doi: 10.3390/jmse5030032 (Special issue: Algal Biofuels)
Manika, D, Gregory-Smith, D, Wells, V.K., Comerford, L and Aldrich-Smith, L (2017) Linking Environmental Sustainability and Healthcare: The Effects of an Energy Saving Intervention in Two Hospitals, International Journal of Business Science and Applied Management, 11(1), 32-55. http://business-and-management.org/paper.php?id=115
Wells, V.K., Taheri, B., Gregory-Smith, D., and Manika, D. (2016) The Role of Generativity in Employee Environmental Attitudes and Behaviours, Tourism Management, 56, 63-74.doi: 10.1016/j.tourman.2016.03.027
Wells, V.K, Gregory-Smith, D, Taheri, B Manika, D & McCowlen, C. (2016). An exploration of CSR development in heritage tourism, Annals of Tourism Research, 58, 1-17. doi: 10.1016/j.annals.2016.01.007
Wells, V.K & Daunt, K.R (2016). Eduscape: The effects of servicescapes and emotions in academic learning environments. Journal of Higher and Further Education, 40(4), 486-508. doi: 10.1080/0309877X.2014.984599
Manika, D, Wells, V.K, Gregory-Smith, D & Gentry, M. (2015). The impact of individual attitudinal and organisational variables on workplace environmentally friendly behaviours. Journal of Business Ethics, 126(4), 663- 684. doi: 10.1007/s10551-013-1978-6
Wells, V.K, Manika, D, Gregory-Smith, D, Taheri, B & McCowlen, C. (2015). Heritage tourism CSR and the role of employee environmental behaviour, Tourism Management, 48, 399-413. doi: 10.1016/j.tourman.2014.12.015
Gregory-Smith, D, Wells, V.K, Manika, D & Graham, S. (2015). An environmental social marketing intervention among employees: Assessing attitude and behaviour change. Journal of Marketing Management, 31(3-4), 336-377. doi: 10.1080/0267257X.2014.971045
Wells, V.K. (2014). The influence of behavioural psychology on consumer psychology and marketing. Journal of Marketing Management, 30(11-12), 1119-1158. doi: 10.1080/0267257X.2014.929161
Wells, V.K & Martin, D (2017) Research Frontiers in Cognitive, Social-Cognitive, Behavioural, Social and Applied Psychology: Implications for Marketing Theory and Consumer Research. Journal of Marketing Management, 33(11-12), 873-877. doi: 10.1080/0267257X.2017.1337668
Wells, V.K & Foxall, G.R (2011). Consumer behaviour analysis and services. Service Industries Journal, 31(15), 2507-2513.
Wells, V.K., Gregory-Smith, D & Manika, D. (eds)(2018 – in press) Research Handbook on Employee Pro-Environmental Behaviour. Edward Elgar Publishing.
Wells, V.K & Foxall, G.R (eds) (2012). Handbook of New Developments in Consumer Behaviour, Edward Elgar Publishing. ISBN: 978-1-84980-244-4. (also paperback version 2014, ISBN: 978-1-78195-332-7).
Victoria’s teaching is research-led, and encourages students to develop an inquiry based approach to enhance skills in research, group work and collaboration. her teaching is designed to be practical, allowing students to use academic research, theories and frameworks to solve real world problems and to practice the application of marketing and consumer behaviour research. She also tries to convey the importance of thinking of subjects from an interdisciplinary perspective and to consider the full impact that marketing and consumption has on society.
She is module leader for MAN00022I Marketing Entrepreneurship & Innovation and MAN00023I Research and Analytics in Marketing on the BSc Marketing.