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Jane Suter
Senior Lecturer in Human Resource Management and Joint Head of Work Management and Organisation Group

Profile

Biography

Jane's research focuses on managing mental health and wellbeing, employee voice and engagement, work-life balance and presenteeism.  Her work analyses the contextual features which inhibit and facilitate organisational practices. Understanding employee perspectives on the nature of their work and its impact on their wellbeing and engagement is central to her approach as is conducting research which has a practical application. She is particularly interested in line manager behaviour and the role informal processes play in influencing employee attitudes and behaviour. Her research combines both quantitative and qualitative case study methods and includes interviewing and surveying both managers and employees. 

Jane's current research focuses on managing mental health in small and micro businesses: https://mhsb.york.ac.uk/. She discusses mental health in the workplace on the Public Health England/Behavioural Science and Public Health Network podcast: https://bit.ly/3nNyy7w.  She is currently Co-Investigator on an UKRI ESRC funded project examining the Impact of COVID-19 on SMEs Staff Mental Health and Well-Being: Practices, Interventions and Strategy to Support Workforce and Enhance Productivity.

Jane was Principal Investigator on a research project part funded by The Wellcome Trust through the Centre for Future Health at the University of York. This interdisciplinary project evaluates the impact of extended shift hours in a Mental Health Trust on employee wellbeing, work life balance and organisational outcomes as employees adapt and respond to change; watch a film for Chartered Association of Business Schools on our work

Jane has a BSc in Psychology from the University of Liverpool.  She worked as an IT analyst in London before completing a MSc Human Resource Management and Industrial Relations at Manchester School of Management, UMIST. She was awarded a PhD in Human Resource Management at Alliance Manchester Business School, University of Manchester.

Research

Overview

Dr Suter’s ongoing research interests include the following areas:

  • Workplace mental health and wellbeing
  • Managing mental health and wellbeing in small and micro businesses
  • Informal voice
  • Work-life balance
  • The healthcare and first responder workforce
     

Publications

Full publications list

Peer-Reviewed Academic Journals

  • Suter, J., Irvine, A., & Howorth, C. (2022). Juggling on a tightrope: Experiences of small and micro business managers responding to employees with mental health difficulties. International Small Business Journal, 02662426221084252. https://doi.org/10.1177/02662426221084252 
    (CABS3)
  • Rodriguez Santana, I., Anaya Montes, M., Chalkley, M., Jacobs, R., Kowalski, T., & Suter, J. (2020). The impact of extending nurse working hours on staff sickness absence: Evidence from a large mental health hospital in England. International Journal of Nursing Studies, 112, 103611. https://doi.org/10.1016/j.ijnurstu.2020.103611 (Scopus rating (2019): CiteScore 6.3 SJR 1.409 SNIP 2.271)
  • Suter, J., Kowalski, T., Anaya-Montes, M., Chalkley, M., Jacobs, R., & Rodriguez-Santana, I. (2020). The impact of moving to a 12 hour shift pattern on employee wellbeing: a qualitative study in an acute mental health setting. International Journal of Nursing Studies, 112, 103699. https://doi.org/10.1016/j.ijnurstu.2020.103699 (Scopus rating (2019): CiteScore 6.3 SJR 1.409 SNIP 2.271)
  • Suter, J., & Kowalski, T. (2021). The impact of extended shifts on strain‐based work–life conflict: A qualitative analysis of the role of context on temporal processes of retroactive and anticipatory spillover. Human Resource Management Journal, 31: 2, pp.514-531. https://onlinelibrary.wiley.com/doi/abs/10.1111/1748-8583.12321 (CABS 4*)
  • Marchington, M. and Suter, J. (2013), ‘Informality at work: Patterns of voice in a non-union
    firm’, Industrial Relations. 52, 284-313. DOI: 10.1111/irel.12004 (CABS 4*)
  • Cox, A., Marchington, M. and Suter, J. (2009): ‘Employee Involvement and Participation:
    Developing the Concept of Institutional Embeddedness Using WERS 2004’, International Journal of Human Resource Management, 20(10), pp.2150-2168. DOI: 10.1080/09585190903178104 (CABS 3*)

Books and reports

  • Suter, J., Irvine, A. & Howorth, C. (2021). Managing Mental Health in Small and Micro Businesses Research Report, pp.87, January 2021. http://eprints.whiterose.ac.uk/170053/1/Managing_MH_in_small_and_micro_businesses.pdf
  • Suter, J. Kowalski, T. H. P., Jacobs, R., Chalkley, M. J., Rodriguez Santana, I. D. L. N. & Anaya Montes, M. (2019). Evaluating the impact of extended shift hours on employee and organisational outcomes as employees adapt and respond to change: Final Report. Suter, J. (2012). A framework for assessing the nature and scope of owner-managed/family businesses, Report for Praxity and International Centre for Families in Business, The York Management School, University of York.
  • Pendleton, A., Robinson, A. & Suter, J. (2009). Framework for future measurement of performance in employee-owned firms, Report for Co-operative Development Scotland by The York Management School, University of York.
  • Cox A., Marchington, M. and Suter, J. (2007): ‘Embedding the provision of information and  consultation in the workplace: a longitudinal analysis of employee outcomes in 1998 and 2004’, Employment Relations Research Series No.72, February 2007, Department of Trade and Industry, The Stationary Office, London

Book Chapters

  • Suter, J. and Marchington, M. (2012): ‘The Role of Line Managers and their use of Informal Employee Involvement: A Case Study from the Restaurant Industry’, In T. Dundon and A. Wilkinson (eds.), Case Studies in People Management, Strategy and Innovation. Tilde University Press, 212-221.

Refereed Conference Papers

  • Suter, J. & Irvine, A. (2022). Managing employee mental health difficulties in small and microbusinesses: A difficult balancing act. Proceedings of the 15th European Academy of Occupational Health Psychology Conference: ‘Supporting Knowledge Comparison to Promote Good Practice in Occupational Health Psychology’. ISBN (Electronic version): 978-0-9928786-6-5
  • Kowalski, T. & Suter, J. (2020). Technology at work and the impact on staff wellbeing: it makes things easier…or does it? Proceedings of the 14th European Academy of Occupational Health Psychology Conference: ‘Promoting healthy and sustainable work’. ISBN (Electronic version): 978-0-9928786-5-8.
  • Suter, J., Kowalski, T., Jacobs, R., Chalkley, M., Rodriguez Santana, I., and Anaya Montes, M. (2019): My life has been eaten by work: Unintended consequences of extended shift hours for organisational outcomes and employee wellbeing, 19 th European Association for Work and Organisational Psychology Congress, Turin Italy, 29 th May – 1 st June 2019
  • Suter, J., Kowalski, T., Jacobs, R., Chalkley, M., Rodriguez Santana, I., and Anaya Montes, M. (2018): The downstream effects of 12 hour shifts on employee wellbeing and sickness absence, CIPD Applied Research Conference, Nottingham, 5-6 December 2018 
  • Suter, J. and Kowalski, T. (2018), The impact of extended shift hours on employee and organisational outcomes as employees adapt and respond to change. Proceedings of the 13th European Academy of Occupational Health Psychology, Lisbon Portugal, 5-7 September 2018.
  • Young, C. and Suter, J. (2016): ‘The role of HR practitioners in compliance with workplace laws in the UK and Australia’, The British Academy of Management Annual Conference, Newcastle University, 6-8 September 2016.
  • Suter, J. & Marchington, M (2008), Linking formal and informal employee voice. in Human Resources Conference Symposia Abstracts. Academy of Management, pp. 1-48. DOI: 10.5465/AMBPP.2008.33725752
  • Cox, A., Marchington, M. and Suter, J. (2006): ‘Employee Involvement and Participation as Practice and Process: What WERS 2004 Can Tell Us’, Paper for Employment Relations in Practice: Perspectives from WERS 2004, presented at 21st Annual Employment Research Unit Conference, Cardiff Business School, 5-6 September, 2006.

Funded Reports

  • Suter, J., Kowalski, T. & Townley, B. (2021). Workforce wellbeing: supporting small businesses. https://www.york.ac.uk/business-society/research/management/policy/archive/
  • Suter, J (2012): A framework for assessing the nature and scope of owner-managed/family businesses and pilot of survey of family business in UK, US and Germany, Report for Praxity and International Centre for Families in Business
  • Pendleton, A., Robinson, A. and Suter, J. (2009): Framework for future measurement of performance in employee-owned firms, Report for Co-operative Development Scotland

Jane Suter

School for Business and Society
University of York
Church Lane Building
York Science Park
Heslington
York YO10 5ZF

Tel: +44 (0) 1904 325003 
Email: jane.suter@york.ac.uk
Room: CL/A/116C

Subject Group

Work Management and Organisation

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