Dr. Jacqueline You
Associate Professor in Management DPhil., FHEA., MLitt (Dist)., PGDip., PGCert., BBA (Hons)

Profile

Biography

Responsible and Resilient Organisations

Dr Jacqueline You is an Associate Professor whose research examines how organisations and regional systems build capabilities for resilience, responsibility and regenerative transformation. Her work advances a capability-based perspective on organisational resilience, moving beyond recovery from disruption to explore how organisations adapt, renew and create sustainable forms of value in conditions of ecological, technological, social and institutional change. 

A major strand of her research focuses on Responsible and Relational Capabilities for Organisational Resilience. This work explores how organisations develop collaborative, ethical and stakeholder-oriented capabilities that strengthen resilience and adaptive capacity. This work gives particular attention to trust-building, inter-organisational relationships and institutional responsiveness as foundations for resilient organisations. Rather than viewing resilience as an individual organisational attribute alone, this research highlights the relational and systemic dimensions of resilience across interconnected networks and institutional environments.

A second area of research explores Social–Ecological Capabilities for Regenerative Sustainability Transitions. Drawing on the Natural-Resource-Based View and social–ecological systems perspectives, this work examines how organisations develop capabilities that support regenerative approaches to environmental and societal challenges. The emphasis is on building adaptive systems that contribute not only to organisational continuity, but also to broader ecological resilience and community wellbeing.

A third research stream addresses Responsible Entrepreneurship, Social Innovation and Regional Resilience. This work examines how responsible business practices, entrepreneurship, innovation ecosystems and collaborative regional networks contribute to inclusive and resilient development. It considers how regional actors create social and economic value while supporting institutional renewal and resilient local systems.

An emerging extension of this research agenda focuses on Business, Peace and Cyber Resilience. This developing area investigates how businesses, social enterprises and entrepreneurial ecosystems contribute to peacebuilding, trust-building and social cohesion while responding to digital and cyber-related disruption. 

Dr You’s research advances an interdisciplinary understanding of resilience, responsibility and capability development across organisational and regional contexts. Her work contributes to contemporary debates in management, sustainability and regional studies by demonstrating how adaptive and relational capabilities shape resilient and regenerative futures.

Research

Projects

•    Co-Investigator: Integrating finance and biodiversity for a nature-positive future: Phase 2, NERC, UKRI
•    Co-Investigator: Nature-positive investment opportunities through solar parks: Phase I, NERC, UKRI
•    Investigator: Tracking success for the Good Business Charter (GBC), UOY and SBS
•    Corporate Philanthropy
•    Cross-sectoral Partnerships
•    Social Entrepreneurship Ecosystems
•    Temporary Organisations
•    Sun Tze’s the Art of War
•    Adversity in Space and Time
•    Transformative Value Creation: A Stakeholder Perspective

Supervision

Jacqueline is always looking for enthusiastic and professionally curious PhD students in the following areas:

• Organisational Resilience for Sustainable Development
• Organisational Disruption and Innovation
• Corporate Philanthropy
• Cross-sectoral Partnerships
• Social Entrepreneurship Ecosystems
• Collective Health and Wellbeing

Publications

Selected publications

Williams, C., You, J. J. and Spielmann, N. (2024), ‘The effect of breadth of external pressure on leaders in small and medium-sized enterprises: does the firm become more entrepreneurial?’, International Journal of Entrepreneurial Behavior & Research.  https://doi.org/10.1108/IJEBR-08-2022-0712

You, J. J., and Williams, C. (2023). Organizational Resilience and Inter-Organizational Relationships: An Exploration of Chinese Business-Service Firms. European Management Review, 1-19. 

You, J. J. (2023). ‘An Overview of Organizational Resilience in Research and Strategy: Implications for the Future of Work’.  AIB Insights. https://doi.org/10.46697/001c.77387.

Nakpodia, F., Ashiru, F., You, J. J. and Oni, O. (2023). ‘Digital technologies, social entrepreneurship and resilience during crisis in developing countries: evidence from Nigeria’. International Journal of Entrepreneurial Behavior & Research. https://doi.org/10.1108/IJEBR-01-2023-0012.

You, J. J. (2022). ‘Designing and Implementing Ecological Models in Organisation Studies: Fuzzy Cognitive Mapping Approach (FCM)’. In: Vu, M.C., Singh, N., Burton, N., Chu, I. (eds) Faith Traditions and Practices in the Workplace Volume II. Palgrave Studies in Workplace Spirituality and Fulfillment. London: Palgrave Macmillan, pp. 159-178.

Ashiru, F., Nakpodia, F. and You, J. J. (2022). ‘Adapting Emerging Digital Communication Technologies for Resilience: Evidence from Nigerian SMEs’, Annals of Operations Research. https://doi.org/10.1007/s10479-022-05049-9

You, J. J., Vu, M. C. and Williams, C. (2021). ‘Building Skillful Resilience Amid Uncertainty’, In: Park S.H., Gonzalez-Perez M.A., Floriani D.E. (eds) The Palgrave Handbook of Corporate Sustainability in the Digital Era. London: Palgrave Macmillan, pp.379-395.

You, J. J. (2022). ‘A 'Sensitising' Perspective on Understanding Students’ Learning Experiences in Case Studies’, The International Journal of Management Education. 20 (2), pp. 1-13. . 

Williams, C. and You, J. J. (2021).’Organizing for Resilience: Leading and Managing Risk in a Disruptive World’, Routledge (Taylor & Francis Group).

Dilyard, J., Zhao, S. and You, J. J. (2021). 'Digital Technology and Industry 4.0 for Global Value Chain Resilience: Lessons Learned and Ways Forward’, Thunderbird International Business Review, 63, pp.577-584.

Takeshita, S., Lee, S. H., Williams, C. and You, J. J. (2021). ‘Crisis, rigidity and nonliberal governance in Japan: the cases of Mitsubishi Motors and Kanebo’, Continuity & Resilience Review, 3 (3), pp.209-231

Williams, C., Conner, N. and You, J. J. (2021). ‘Management consultancy: the power to unleash natural capital thinking’, Management Consulting Journal, 7, pp. 14-17

Williams, C., You, J. J. and Joshua, K. (2020). ‘Small business resilience in a remote tourist destination: exploring close relationship capabilities on the Island of St Helena’, Journal of Sustainable Tourism, 28(7), pp. 937-955.

Williams C. and You, J. J. (2018). ‘Building resilience in client organisations: the consultant’s challenge’, Management Consulting Journal, 2, pp. 10-12

Teaching

Postgraduate

• Leading and Managing Organisational Change (MBA)
• Global Business Strategy (PG)