Accessibility statement

Dr. Jacqueline You
Assistant Professor in International Business, Entrepreneurship & Strategy



Areas of expertise

  • The concept of ‘Resilience’
  • Organisational Resilience & Sustainability
  • Inter-organisational Relationships (e.g., coordination, collaboration and
  • Business Ecosystems

Academic biography

Dr. Jacqueline You joined the School for Business and Society as a Lecturer (Assistant Professor) in October 2022. She is an acknowledged expert on organisational resilience and disruption with over 20 years of experience gained in global supply chains, industry, consultancy and academia. This experience has been spread across five countries: China, the US, Canada, France and the UK under the Global Talent Scheme.

A recipient of a PhD in Management from Durham University and a scholarship from the Global Citizenship Programme, Ustinov College, her interdisciplinary research concerning organisational resilience and disruption focuses on the antecedents and mechanisms that contribute to resilience-building in organisations and societies for sustainable and inclusive development. As a practical and applied theorist researcher, she primarily employs the Fuzzy Cognitive Mapping approach to discover and theorise the hidden causal relationships that activate or deplete resilience in disruptive contexts and then, translate these testable ideas into language that is accessible to scholars, practitioners and policymakers alike. Her recent PhD thesis entitled ‘Exploring Organizational Resilience from an Inter-organizational Perspective: Relational Resilience based on Business Ecosystems in China’ has received research awards from both the Economic and Social Research Council (ESRC), UKRI and Durham University, thus leading to the project on ‘Towards a Theory of Resilient Ecosystems: A System Approach to Organisational Resilience’ (ES/W005611/1). She also holds degrees from the University of St Andrews and the University of Shanghai for Science and Technology.

University roles

Lecturer (Assistant Professor) in International Business, Entrepreneurship & Strategy
Undergraduate Admissions Tutor in Management
Research Seminar Coordinator in People, Operations and Marketing (POM)



  • Co-investigator of the NERC-funded Nature-positive Finance Solar Parks Project, York Environmental Sustainability Institute.
  • Co-investigator of the Good Business Charter in Practice, School for Business and Society
  • Corporate Philanthropy
  • Cross-sectoral Partnerships
  • SMEs’ resilience
  • Social Entrepreneurship Ecosystems
  • Temporary Organisations
  • SunTze’s the Art of War: Implications for Resilient Leadership
  • Adversity in Space and Time
  • Transformative Value Creation: A Stakeholder Perspective


Jacqueline is always looking for enthusiastic and professionally curious PhD students in the following areas:

  • Organisational Resilience for Sustainable Development
  • Organisational Disruption and Innovation
  • Corporate Philanthropy
  • Cross-sectoral Partnerships
  • Social Entrepreneurship Ecosystems
  • Collective Health and Wellbeing


Selected publications

You, J. J. (2023). An Overview of Organizational Resilience in Research and Strategy: Implications for the Future of WorkAIB Insights

Nakpodia, F., Ashiru, F., You, J.J. and Oni, O. (2023). Digital technologies, social entrepreneurship and resilience during crisis in developing countries: evidence from NigeriaInternational Journal of Entrepreneurial Behavior & Research. (online)

You, J. J., and Williams, W. (2023). Organizational Resilience and Inter-Organizational Relationships: An Exploration of Chinese Business-Service Firms. European Management Review, 1-19

You, J. J. (2022). ‘Designing and Implementing Ecological Models in Organisation Studies: Fuzzy Cognitive Mapping Approach (FCM)’. In: Vu, M.C., Singh, N., Burton, N., Chu, I. (eds) Faith Traditions and Practices in the Workplace Volume II. Palgrave Studies in Workplace Spirituality and Fulfillment. London: Palgrave Macmillan, pp. 159-178.

Ashiru, F. Nakpodia, F. and You, J. J. (2022). ‘Adapting Emerging Digital Communication Technologies for Resilience: Evidence from Nigerian SMEs’, Annals of Operations Research (in press).

You, J. J. Vu, M. C. and Williams, C. (2021). ‘Building Skillful Resilience Amid Uncertainty’, In: Park S.H., Gonzalez-Perez M.A., Floriani D.E. (eds) The Palgrave Handbook of Corporate Sustainability in the Digital Era. London: Palgrave Macmillan, pp.379-395.

You, J. J. (2022). ‘A 'Sensitising' Perspective on Understanding Students’ Learning Experiences in Case Studies’The International Journal of Management Education. 20 (2), pp. 1-13.

Williams, C. and You, J. J. (2021).’Organizing for Resilience: Leading and Managing Risk in a Disruptive World’, Routledge (Taylor & Francis Group).

Dilyard, J. Zhao, S. and You, J. J. (2021). 'Digital Technology and Industry 4.0 for Global Value Chain Resilience: Lessons Learned and Ways Forward’, Thunderbird International Business Review, 63, pp.577-584.

Takeshita, S. Lee, S. H. Williams, C. and You, J. J. (2021). ‘Crisis, rigidity and nonliberal governance in Japan: the cases of Mitsubishi Motors and Kanebo’Continuity & Resilience Review, 3 (3), pp.209-231

Williams, C. Conner, N. and You, J. J. (2021). ‘Management consultancy: the power to unleash natural capital thinking’Management Consulting Journal, 7, pp. 14-17

Williams, C. You, J. J. and Joshua, K. (2020). ‘Small business resilience in a remote tourist destination: exploring close relationship capabilities on the Island of St Helena’, Journal of Sustainable Tourism, 28(7), pp. 937-955.

Williams C. and You, J. J. (2018). ‘Building resilience in client organisations: the consultant’s challenge’, Management Consulting Journal, 2, pp. 10-12



  • Leading and Managing Organisational Change (MBA)
  • Global Business Strategy (PG)

School for Business and Society
University of York
Church Lane Building
York Science Park
York YO10 5ZF

T: (0)1904 32 3686
Room: A/C/121