Andrew T.

Online Category Manager, Non-Fiction
Happy to mentor
Happy to be contacted

About me

Andrew T.
Medieval Studies
Medieval Studies
Research Postgraduate
Wentworth
2010
Canada

My employment

Online Category Manager, Non-Fiction
Indigo Books and Music Inc
Canada
2011
£42000
£56000

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A day in the life of a Online Category Manager, Non-Fiction in Canada

How I found out about the job

Personal contacts

My advice to students considering work

Acquire transferrable skills, especially from humanities' research, and find creative ways to apply these to careers you want. The onus is on you to explain to prospective employers what your skills are and why they are appropriate. Everyone from authors to publishers wants to make book retailing work in a digital reading world. So, the industry isn't dying, but it is changing. Think about these changes and what companies need to weather them (creativity, flexibility, planning, execution, risk-taking) and develop skills that fulfill these needs. Read widely, and spend time working on a sales floor, developing customer-centred solutions to industry challenges.

My advice about working in my industry

Everyone from authors to publishers wants to make book retailing work in a digital reading world. So, the industry isn't dying, but it is changing. Think about these changes and what companies need to weather them (creativity, flexibility, planning, execution, risk-taking) and develop skills that fulfill these needs. Read widely, and spend time working on a sales floor, developing customer-centred solutions to industry challenges.

What I do

I'm a digital storyteller.

I tell Indigo's stories to the world through email campaigns, blogs, online merchandising, tweets, and anything else that happens in cyberspace. I plan our non-fiction online marketing strategy, driving sales and understanding customer behaviour.

While I'm online, I bring the world's stories back to Indigo, figuring out what's trending, what happened, what's next, and how all this tells us which books customers want to read - or should read. This means that I constantly work with our retail non-fiction team to work out what insights online gives us and what might work from the stores.

My best friends are our Social Media and Marketing teams, as well as fellow online citizens from our publisher partners.

What I like most

I like the creative opportunities in blogging and online marketing. Pairing these with our analytic tools allows me to research customer behaviour and propose future plans, much like my doctoral research into medieval society led historical conclusions in my thesis.

What I like least

In a fast-paced retail company, there is a tendency to reach for immediate solutions rather than gather additional information and propose long-term strategy. This daily churn can result repeated interruptions and duplicated work.

Next steps...

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