Customer Feedback and Queries

In order to help us to improve our services, suit your needs and continuously operate at the highest possible standard, we would appreciate if you can take a few moments to complete this form. Please note that entries marked with a * are mandatory.

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Campus Services
Commercial Services
Estates

Security and Support
Supplies
Other (Please specify in details below)

Does your feedback concern a specific location?
e.g. Bar / Reception / Bedroom / College / etc...

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Food / Drink Quality
Product Variety
Product Availability
Cleanliness of Facilities
Overall Professionalism of Staff
Opening Times
Value for Money
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Interpretation of Design Brief
Quality of Printed Product
Turnaround Time
Overall Professionalism of Staff
Opening Times
Value for Money
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Cleanliness of Facilities
Quality of Care
Quality of Facilities
Overall Professionalism of Staff
Opening Times
Value for Money
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Food / Drink Quality
Product Variety
Product Availability
Cleanliness of Facilities
Overall Professionalism of Staff
Opening Times
Value for Money
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Reception Welcome: Welcome Received
Reception Welcome: Information Received
Catering: Food Quality
Catering: Drink Quality
Catering: Menu Variety
Catering: Professionalism of Staff
Accommodation: Bedroom Facilities
Accommodation: Cleanliness
Meeting Room(s): Décor/Ambience
Meeting Room(s): Equipment
Meeting Room(s): Cleanliness
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Food / Drink Quality
Product Variety
Product Availability
Cleanliness of Facilities
Overall Professionalism of Staff
Opening Times
Value for Money
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Food / Drink Quality
Product Variety
Product Availability
Cleanliness of Facilities
Overall Professionalism of Staff
Opening Times
Value for Money
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Efficiency
Friendliness of Staff
Promptness of Response
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Quality of Equipment
Quality of Facilities
Variety of Equipment
Cleanliness of Facilities
Overall Professionalism of Staff
Opening Times
Value for Money
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Quality of Equipment
Quality of Facilities
Variety of Equipment
Cleanliness of Facilities
Overall Professionalism of Staff
Opening Times
Value for Money
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Did we meet your expectations?
How would you rate your contact with the Supplies Office?
Were you satisfied that your issues were addressed satisfactorily?
Overall Professionalism of Staff
Your Overall Experience

Please Rate Your Experience...

To further assist us in improving the quality of our service, we would appreciate it if you could take a moment to rate the following aspects of our service.

	N/A 0	Poor 1	Fair 2	Good 3	Very Good 4	Excellent 5
Overall Professionalism of Staff
Your Overall Experience

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