Deirdre Y.
About me
| Deirdre Y. | |
| English and Related Literature | |
| English | |
| Undergraduate | |
| James | |
| 2007 | |
| United States |
My employment
| Community Manager | |
| ServiceMax | |
| United States |
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A day in the life of a Community Manager in the United States
My career goals when I graduated
Not decided
My career history
Check my Linkedin profile.
What has helped my career to progress
While earning my MA, I was in a position where I could develop programs for the department's social media presence and student collaboration and communications. I enjoyed this work and discovered a possible career path in collaboration and customer programs.
Courses taken since graduation
Master of Arts, English, Simmons College, 2010
What I do
Community Manager at ServiceMax
Skills I use and how I developed them
Writing, Project Management, Collaboration, Public Speaking, Web resource development, social media for launching their new and revamped online community and corresponding networking and collaboration programs and events. ServiceMax customers are poised to participate in a dynamic, engaging, collaborative place where they can optimize their partnership with ServiceMax and share best practices, challenges, achievements, and thought leadership in the field service industry.
What I like most
Creating programs that enables customer collaboration and understanding their challenges and ways I can help with business goals by putting them in touch with experts. Coordinating with internal departments to understand their goals and needs and empowering them to leverage the community platform to connect with customers.
Next steps...
If you like the look of Deirdre’s profile, the next steps are down to you! You can send Deirdre a message to find out more about their career journey. If you feel you would benefit from more in-depth conversations, ask Deirdre to be your mentor.