Who we are

Matthew Jacobs, Head of Student and Academic Services 


I’m the Head of Student and Academic Services with responsibility for Undergraduate, Postgraduate and Specialist Skills Post Registration Development programmes. Here, at the Department of Health Sciences, we place huge importance on ensuring students have a great experience, and we pride ourselves on providing the kind of friendly and supportive environment in which students are most likely to flourish.

My role involves the management of systems and processes for: admissions and student recruitment, student funding and finance, student records, administration, enrolment and registration and student welfare, guidance and pastoral support and professional issues, pertaining to students on all health sciences programmes.

I am responsible for the statistical data required by NHS Health Education England - Yorkshire and Humber on student profiling, attrition, retention, sponsored salary replacement costs and employer destinations. I am also responsible for the statutory registration of students with the Nursing and Midwifery Council (NMC), General Pharmaceutical Council and Health and Care Professions Council and other health and social care regulatory bodies upon completion of their programme. I work closely with the Students' Union and Graduate Student Association (GSA) president, sabbatical officers, student engagement manager, the academic and welfare manager and academic and welfare coordinators on issues and policies which may affect our undergraduate students. I also work closely alongside the Department’s Chair of Board of Studies with responsibility for the Student-Staff Forums, Chair of Graduate School Board and Chair of Undergraduate Programmes Board.

I hope you will enjoy your time with us and wish you every success. I would also actively encourage feedback upon the services we provide.

Tel: 01904 321862. Email: matthew.jacobs@york.ac.uk

Danielle Simpson, Office Supervisor, Student and Academic Support Service

My main responsibility is as office supervisor for the Student and Academic Support Service. I coordinate mental health initiatives and oversee the work of the Mental Health Awareness and Wellbeing Group. I support Matthew Jacobs with student welfare and guidance issues. I take an active lead on postgraduate taught and postgraduate research student engagement activities. 

I work with central Student and Academic Services staff to lead on the continued improvement of departmental SITS data management and accuracy. I lead on providing previous students of the department with transcripts of theory and practice hours and other relevant programme documentation or registration with overseas professional statutory regulatory bodies.

Tel: 01904 321928. Email: danielle.simpson@york.ac.uk

Fiona Bond, Student and Academic Support Administrator

I’m responsible for the admissions and programme administration relating to Specialist Skills Postregistration Development (SSPRD) ensuring that students are equipped with information for the start of their course. 

I am also responsible for the admissions and programme administration relating to the MSc in Advanced Clinical Practice, the Non-medical Prescribers: Independent and Supplementary Prescribing and Mentor Preparation programmes.

I coordinate dissertation workshops and OSCEs (objective structured clinical examinations). I am also secretary to the SSPRD programmes committee and I coordinate practice placement uniforms and practice placement expense forms.

Tel: 01904 321645. Email: fiona.bond@york.ac.uk  

Rosie Coulthard, Student and Academic Support Service Receptionist/Assistant Administrator

I am the first point of contact for all visitors to the Department of Health Sciences and the Student and Academic Support Service. My main role is front of house and reception coordinator, handling all general enquiries. I am also responsible for the monitoring and logging of all administration relating to student attendance in both theory and practice. I carry out the initial checking of personal data on student practice placement expenses forms and travel and dual accommodation expenses forms. I also am also responsible for the processing and distribution of mail and payslips delivered into the Department. I also provide diary management for Matthew Jacobs, Head of Student and Academic Support Service. I look forward to meeting you when you call into the Health Sciences Student and Academic Support Service.

Tel: 01904 321321. Email: rosie.coulthard@york.ac.uk

Karen Downes, Student and Academic Support Administrator

My main responsibility is undergraduate recruitment and admissions for the BA Midwifery and PG Diploma in Nursing programmes. I also coordinate external programme transfers from other universities. I work alongside the admissions team to ensure that your transition from applicant to student is as smooth as possible. I also provide guidance and support to current students and deal with a range of queries about programme enquiries and the admissions process. You will probably remember me from when you came for interview or from the many emails or telephone calls as part of this process. I work alongside Matthew in providing statistical information to our local education and training board (Health Education England Yorkshire and Humber) on a wide range of programme and student data. 

Tel: 01904 321928. Email: karen.downes@york.ac.uk

Paula Harvey, Timetabling and Space Management Administrator

I provide administrative support for the timetabling provision within the Department of Health Sciences.

I lead in the construction of the teaching timetables for all of our programmes, including the BSc (Hons) Nursing, MNursing, BA (Hons) Midwifery Practice, PG Diploma in Nursing, and Postgraduate. I also work closely with my timetabling, room booking and space management colleagues within the central Faculty of Sciences cluster.

I am responsible for booking meeting rooms for the Department, liaising with academic and support staff.

Tel: 01904 321390. Email: paula.harvey@york.ac.uk 

Sarah Parkinson, Student and Academic Support Administrator


I am responsible for the coordination and administration relating to postgraduate taught and postgraduate research admissions. This also includes processing PhD studentships.

I take an active lead with undergraduate and postgraduate student records management and student movements, including changes to programme details etc.

I am also the mandatory training coordinator for students on programmes leading to professional registration. I support Matthew Jacobs and Danielle Simpson in providing student welfare guidance.

Tel: 01904 321321. Email: sarah.parkinson@york.ac.uk 

Diane Stockdale, Student and Academic Support Administrator


I’m the postgraduate administrator located in the Student and Academic Support Team. You’ll meet me initially at the Postgraduate Induction Day in Health Sciences when you sign in, and it’s always good for me to put a face to a name. I will be a point of contact once your study begins if you need help or advice regarding module choices, timetabling or supervision meetings for example. Another aspect of my role is to assist with PhD vivas - from collating and submitting paperwork for the recommendation of examiners to arrangements for the smooth-running of the viva itself. I am a part-time member of staff but look forward to meeting you when you call in at our office.

Tel: 01904 321372. Email: diane.stockdale@york.ac.uk

Shanie Young, Student and Academic Support Administrator

My main role in the team is to administer all undergraduate applications to the department. This mainly involves recruitment to the BSc (Hons) Nursing programme and the associated administration (shortlisting, interviews, occupational health and Disclosure and Barring Service).

I take a lead in the Student and Academic Support Service regarding standard operating procedures relating to undergraduate admissions. I also process and coordinate occupational health and disclosure and barring service applications.

Tel: 01904 321310. Email: shanie.young@york.ac.uk

Michael Scott, Student and Academic Support Assistant

I am the Student and Academic Support Assistant. I make up and post out information packs to people enquiring about courses. I help the team with photocopying, scanning, mail merges, typing notices for the notice boards, sorting the post and have a super knowledge of the public transport available in York. I help the tutors with the OSCE exams in the Clinical Simulation Unit sometimes playing a patient! I also assist the wider Department in any administrative tasks.


Lucia White, Practice Experience Support Nurse

I am the Practice Experience Support Nurse and I work within the PebblePad Learning and Support team situated within the Student and Academic Support Servicce. My role is to expand the ongoing development of the e-portfolio system.




Jonathan Ayto, E-Portfolio Administrator

Jonathan Ayto

I am part of the E-Portfolio Learning and Support team and I help students, staff and mentors to use the PebblePad e-portfolio system.




Sarah Walker, E-Portfolio Administrator

I am part of the E-Portfolio Learning and Support team and I help students, staff and mentors to use the PebblePad e-portfolio system.

Tel: 01904 321529. Email: sarah.walker@york.ac.uk