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Customer Service Excellence

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We are Customer Services Excellence (CSE) accredited.

Find out how we achieve and maintain our customer service standards:


Visiting the Borthwick - new access arrangements

Tuesday 24 November 2015

We're changing how you get into the Library buildings.

Car Parking Advice

Thursday 12 November 2015

The onset of the University term, combined with building work on our Heslington West campus is currently causing a shortage of pay and display parking spaces.

Searchroom closure

Wednesday 4 November 2015

During the morning on Tuesday 17 November the searchroom will be closed due to a general staff meeting.

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Our mission

We support and expand the University of York's cultural endeavour and contribute to human understanding through collecting archives, preserving them and making them widely available for research to all people, now and in the future.

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