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We are Customer Services Excellence (CSE) accredited.
Find out how we achieve and maintain our customer service standards:
NewsVisiting the Borthwick - new access arrangements
Tuesday 24 November 2015
We're changing how you get into the Library buildings.
Car Parking Advice
Thursday 12 November 2015
The onset of the University term, combined with building work on our Heslington West campus is currently causing a shortage of pay and display parking spaces.
Wednesday 4 November 2015
During the morning on Tuesday 17 November the searchroom will be closed due to a general staff meeting.
You & the Borthwick
We are committed to providing an excellent service to our customers.
Find out more about our service standards, customer charter and responses to your feedback:
We support and expand the University of York's cultural endeavour and contribute to human understanding through collecting archives, preserving them and making them widely available for research to all people, now and in the future.