Skip to content Accessibility statement
Home>Study at York>Undergraduate>Visit us>Campus tours>Visit UoY FAQs

Visit UoY FAQs

How do I download the app?

The app is available on both the Apple App Store and Google Play Store and can be found by searching ‘Visit UoY’. Once you have downloaded the app, you will be asked to download the guide. You will need to do this in order to access the tour and the audio files. You should then see the ‘About This App’ home screen and you can select the tour using the navigation menu in the top left of the screen.

My Geolocation doesn’t seem to work, what do I do?

If you are doing the tour on campus, then the app will use geolocation services to guide you around. To enable this function, you will need to give the app permission to use your location services. Apple users can do this by clicking on the settings app and scrolling until you find the Visit UoY app on your app list. Click into the app and select the ‘while using the app’ option in the location tab. Android users can do this by swiping down from the top of the screen. Touch and hold ‘location’ and then press ‘app permission’. Select either ‘allowed all the time’ or ‘allowed only while in use’ to enable geolocation in the app.

Where can I park?

We have a number of pay and display car parks on campus. If you’re starting your tour on Campus West our Central Campus car park is the closest parking to the start of your tour. If you are arriving at Campus East, you can use our Field Lane or Kimberlow Lane car parks.

There is also accessible parking available across campus, reserved for blue badge holders or staff and students with a valid University accessible parking permit.

Can I visit the accommodation and buildings on campus?

The ‘Visit UoY’ app provides a primarily outdoor tour and we ask that you please don't enter the buildings on campus unless specified in the route or to use the facilities and cafes available. Unfortunately, it is not possible to visit our accommodation at the moment. Both the Campus East and Campus West tours will take you past several of our colleges so you can get a feel for the location and proximity to different academic departments. You can view our accommodation options online here. Each college has a selection of photos, 360 tours and pricing information to help you decide which college and room type best suits you.

Contact us

Campus tours team
campus-tours@york.ac.uk