The Open Door Team

Psychological and Mental Health Support

The Open Door Team is a multi-professional team, which is part of Student Support Services and is available to any registered student experiencing psychological or mental health difficulties. You may prefer to find local NHS services, such as the University Health Centre or York Hospital Urgent Care Centre, or voluntary sector organisations, for example York Mind.

Whether you are concerned about yourself or concerned about someone else, we can help.

For Initial Appointments please visit Student Support Services Hub, Market Square, telephone 01904 324140 or email

The Open Door Team welcomes online and Distance Learning students who are unable to attend the campus.  We are able to offer appointments via phone.  Please contact Student Support Services, telephone 01904 324140 or email to discuss further.

Initial Appointment

Your initial appointment is an individual consultation and we will discuss how we can help you best. This may involve:

In addition, the Open Door Team provides self-help guidance and advice on improving well-being.

Registration and confidentiality

Rest assured that your registration information will remain confidential, within certain limits, in accordance with the Data Protection Act.

Other sources of support

You can also discuss concerns with your college welfare team or academic supervisor.

We welcome feedback on the service, please direct any comments or concerns to the Open Door Team Manager. Thank you.

Keep up to date on news and events:

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Students sat outside, with Central Hall in the background (Image: Tim Ball)


Further information


Who to contact

For initial appointments please contact:
Student Support Hub,
Market Square,
Tel: 01904 324140 Email:

Open Door
Sally Baldwin Buildings,

Block B,
Tel: 01904 322140

Opening Times

Term Time:
Monday - Friday
9am - 4.15pm

Vacation Times:
Monday - Friday
10am - 4pm

Please note we are closed weekends and Bank Holidays

‎With thanks to the Alumni Fund for continued support and funding