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Leading & Managing Change - SPY00057M

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  • Department: Social Policy and Social Work
  • Module co-ordinator: Prof. Neil Lunt
  • Credit value: 20 credits
  • Credit level: M
  • Academic year of delivery: 2017-18

Module will run

Occurrence Teaching cycle
A Autumn Term 2017-18

Module aims

  • To introduce a broad range of theories and frameworks applicable to leading and managing change in public service organizations;
  • To identify the specific issues and complexities involved in leading and managing change in public sector contexts;
  • To challenge established assumptions around change management;
  • To consider factors that can help or hinder effective change, in relation to individuals, organizations and society;
  • To explore different models of the change agent/change agency;
  • To introduce a multi-level perspective towards change, highlighting inter-relationships between society, institutions, organizations and individuals.

Module learning outcomes

By the end of this module a student should be able to:

  • Reflect critically on change within different contexts and cultures (national, organizational, personal);
  • Understand the effects of change on individuals at different levels in organizations;
  • Understand and identify the use and limitations of tools and techniques for diagnosing change requirements and evaluating change;
  • Review an example of change in their organization and apply the module content to help them analyse and reflect on it;
  • Challenge their own assumptions regarding change and how it should be managed.


Task Length % of module mark
N/A 100

Special assessment rules



Task Length % of module mark
N/A 100

Module feedback

Information currently unavailable

Indicative reading

There are two core texts for this module, from which reading will be typically specified for each lecture:

  • Osborne, S.P. and Brown, K. (2005) Managing Change and Innovation in Public Service Organisations. London: Routledge (available as an e-book)
  • Hughes, M. (2010) Change Management: a Critical Perspective. CIPD: London. (available on short-term loan)

The information on this page is indicative of the module that is currently on offer. The University is constantly exploring ways to enhance and improve its degree programmes and therefore reserves the right to make variations to the content and method of delivery of modules, and to discontinue modules, if such action is reasonably considered to be necessary by the University. Where appropriate, the University will notify and consult with affected students in advance about any changes that are required in line with the University's policy on the Approval of Modifications to Existing Taught Programmes of Study.