Graduation Information Desk
The Graduation Information Desk is located in the Exhibition Centre and staff will be available to answer queries on ceremony days from 7.30am.
Alternatively you can call the Graduation Office on +44 (0) 1904 32 4042.
If you successfully completed your registration through your e:Vision account you will have been sent a confirmation email. This was sent to the address you specified as your pre-ceremony address. Note that these emails are sent directly from our database and come from a "do-not-reply" email address. This can occasionally cause emails to be misidentified as spam/junk - please check your junk folder if you do not think you received your confirmation email.
You can also view a summary of your registration through your e:Vision account.
If you did not complete your registration please contact email@example.com as soon as possible. Please note that an administration fee of £100 will apply if you did not register by the deadline.
You will need to bring the reference number provided to you by Ede & Ravenscroft when you ordered your academic dress. Please also bring some photographic ID such as your student card. You will be asked for this when you collect your guest tickets.
You will need your seating card which can be found on e:Vision. This will show your block, row and seat number, and you will need to show this to the stewards upon entry to Central Hall. If you can access this on your phone you do not need to print it off - just show the screen to the stewards.
For more information on what to wear and your academic dress:
The number of guest tickets you have been allocated will be shown on your e:Vision account after registration has closed and we have determined how many tickets are available. Please check the confirmation email you received when you completed your registration - this will advise you of the date that ticket allocations will be published. For further information please see guest tickets.
Collect your academic dress from the Exhibition Centre. Guests will not be allowed to enter the robe room so we suggest you encourage them to take advantage of the catering facilities on offer.
After the close of registration you can no longer request additional guest tickets. If you would like to enquire whether any extra guest tickets are available please visit the Information desk in the Exhibition Centre on the day of the ceremony.
Any returned or uncollected guest tickets will be re-allocated before the start of each ceremony on a first-come, first-served basis. Graduands can join a waiting list for any guest tickets that are returned on the day. The waiting list that will operate from the Information Desk in the Exhibition Centre and will open when the previous ceremony begins (or at 7.30am if it is the first ceremony of the day). Graduands must be present and must provide photo ID in order to enter the waiting list. Graduands can request a maximum of two tickets on the waiting list. If any tickets become available, the waiting list number will be called from the Information Desk. Signing up to the waiting list does not guarantee that tickets will become available.
Guests without tickets are welcome to watch the ceremony live on screens in the Graduation Cafe or the Family Room in the Exhibition Centre.
For further information please see guest tickets.
We recommend you arrive on campus at least an hour and a half before the start of your ceremony. You will be asked to be seated in Central Hall around 45 minutes before the start of your ceremony, and you need to have collected your gown and guest tickets prior to this.
Details about parking can be found here.
We hold all graduation ceremonies in Central Hall, which is located on Campus West.
The graduation ceremony lasts approximately one and a quarter hours.
When registering for graduation you were asked if any of your guests had any particular seating requirements. If you answered yes to this, your guests will have been allocated specific seats to meet their requirements. This will be shown on their tickets.
All other guest seating is unreserved, ie specific seat numbers will not be allocated. Your guests are not required to sit together.
If any specific seating needs have arisen for your guests since you completed your registration please email firstname.lastname@example.org as soon as possible and we will try to accommodate them.
For further information please see guest tickets.
Yes, guests are welcome to take photographs during the ceremony, providing they do not move around the Hall or cause disruption for other guests.
No, the presenter will only read out the degree title, eg Bachelor of Arts in English.
Yes, ceremonies will be streamed live on our Graduation videos and films page.
A complimentary cloakroom will be available in the Exhibition Centre from 7.30am. We would encourage you to leave any large bags here as you will not be permitted to take them into the auditorium in Central Hall.
Another cloakroom is located in the foyer of Central Hall which should primarily be used to deposit coats as room for bags is limited.
Providing you are not going straight to your departmental reception after the ceremony, Greg's Place and The Courtyard will be meeting points for you and your guests. Food and drink will be served at these locations. You find out more information about the catering provided on our "Where to eat" webpage.
Should you lose any item during your time on campus please go to the Information Desk in the Exhibition Centre for assistance.
Any items found will be retained during the graduation period in the Exhibition Centre and from 26th January by the University's Security Centre for three months.
In the unlikely event of an emergency you will be advised to leave the building either by the sounding of the fire alarm or public announcement.
You should then leave the building as quickly as possible using the nearest or least congested emergency exit.
You should make your way to the 'Assembly Point'; University staff will assist and provide directions.
First-aiders and health and safety staff will be on duty throughout the graduation ceremonies. Please speak to a steward if you need assistance or medical aid and they will alert an appropriately trained staff member. Within Central Hall stewards can be identified by their maroon coloured gowns. Stewards on the Information Desk in the Exhibition Centre will be able to assist with incidents occuring outside of Central Hall.
Should an accident, theft or other incident occur on University premises, it must be reported without delay to a steward, the Security Centre on +44 (0) 1904 32 4444 or to a portered reception desk.
Your certificate will be posted to whatever you listed as your post-graduation ceremony address when you registered in e:Vision. To check this, select the personal details option from the menu on the left hand side of e:Vision. Scroll to the very bottom of the page and you will see the post-graduation ceremony address. Please do not change this after the ceremony has taken place, as the address label for your certificate may have already been generated. Contact the graduation office on email@example.com if you need to make any amendments.
Certificates will be sent by recorded delivery in the four weeks following the ceremonies and will require a signature on receipt.
Did you know?
Before your graduation you are referred to as a graduand - a person who is about to graduate.
During your ceremony, at the point of conferment, you become a graduate of the University.
Watch graduation ceremonies