Graduation day support

Graduation Information Desk

The Graduation Information Desk is located in the Exhibition Centre and staff will be available to answer queries on ceremony days from 7.30am. 

Alternatively you can call the Graduation Office on +44 (0) 1904 32 4042.

Frequently asked questions

Can I check if I have definitely registered for graduation?

If you successfully completed your registration through your e:Vision account you will have been sent a confirmation email. This was sent to the address you specified as your pre-ceremony address. Note that these emails are sent directly from our database and come from a "do-not-reply" email address. This can occasionally cause emails to be misidentified as spam/junk - please check your junk folder if you do not think you received your confirmation email. 

You can also view a summary of your registration through your e:Vision account. 

If you did not complete your registration please contact as soon as possible. Please note that an administration fee of £100 will apply if you did not register by the deadline. 

What do I need to bring with me to graduation?

You will need to bring the reference number provided to you by Ede & Ravenscroft when you ordered your academic dress. Please also bring some photographic ID such as your student card. You will be asked for this when you collect your guest tickets. 

You will need your seating card which can be found on e:Vision. This will show your block, row and seat number, and you will need to show this to the stewards upon entry to Central Hall. If you can access this on your phone you do not need to print it off - just show the screen to the stewards. 

What will my academic dress look like? What should I wear?

For more information on what to wear and your academic dress:

How do I know how many guest tickets I have been allocated?

The number of guest tickets you have been allocated will be shown on your e:Vision account after registration has closed and we have determined how many tickets are available. Please check the confirmation email you received when you completed your registration - this will advise you of the date that ticket allocations will be published. For further information please see guest tickets.

How do I get my guest tickets? Do I need a ticket myself?

Your guest tickets will be available for collection in the Exhibition Centre on the day of your ceremony. They are not posted to you in advance. For further information please see guest tickets
Graduating students do not need a ticket themselves. 

Where do I collect my robes from?

Collect your academic dress from the Exhibition Centre. Guests will not be allowed to enter the robe room so we suggest you encourage them to take advantage of the catering facilities on offer.  

Can I request more guest tickets?

After the close of registration you can no longer request additional guest tickets. If you would like to enquire whether any extra guest tickets are available please visit the Information desk in the Exhibition Centre on the day of the ceremony.

Any returned or uncollected guest tickets will be re-allocated before the start of each ceremony on a first-come, first-served basis. Graduands can join a waiting list for any guest tickets that are returned on the day. The waiting list that will operate from the Information Desk in the Exhibition Centre and will open when the previous ceremony begins (or at 7.30am if it is the first ceremony of the day). Graduands must be present and must provide photo ID in order to enter the waiting list. Graduands can request a maximum of two tickets on the waiting list. If any tickets become available, the waiting list number will be called from the Information Desk. Signing up to the waiting list does not guarantee that tickets will become available. 

Guests without tickets are welcome to watch the ceremony live on screens in the Graduation Cafe or the Family Room in the Exhibition Centre. 

For further information please see guest tickets

What time do I need to arrive?

We recommend you arrive on campus at least an hour and a half before the start of your ceremony. You will be asked to be seated in Central Hall around 45 minutes before the start of your ceremony, and you need to have collected your gown and guest tickets prior to this. 

I failed to order my gown by the deadline. What should I do?

Academic dress is compulsory for all graduating students.
You will need to arrange your gown hire with Ede & Ravenscroft on the day - this will be possible as they will bring spare gowns with them. Please ensure you arrive at least two hours before the start of your ceremony to give you enough time to sort this out. 

Can I park on campus? Will there be disabled parking?

Details about parking can be found here.  

Where do graduation ceremonies take place?

We hold all graduation ceremonies in Central Hall, which is located on Campus West. 

How long will the ceremony last?

The graduation ceremony lasts approximately one and a quarter hours. 

Can I bring children to graduation? Is there a family area?

Children are welcome to attend graduation. Please note though that all guests for Central Hall or the live feed in the Exhibition Centre must have a ticket. This includes babies and children, even if they are to sit on an adult's knee. Graduation is a ceremonial occasion and if guests are bringing young children to Central Hall or the Exhibition Centre who may not be able to sit quietly through the entire ceremony they must be prepared to leave with them if they become restless. 
The ceremony can also be watched live (without tickets) in the Graduation Cafe or in our Family Room in the Exhibition Centre. This may be a preferable option for children who may not sit quietly throughout the ceremony. To get to the family room please follow the signs in the Exhibition Centre. 

Where will my guests sit during the ceremony?

When registering for graduation you were asked if any of your guests had any particular seating requirements. If you answered yes to this, your guests will have been allocated specific seats to meet their requirements. This will be shown on their tickets. 

All other guest seating is unreserved, ie specific seat numbers will not be allocated. Your guests are not required to sit together. 

If any specific seating needs have arisen for your guests since you completed your registration please email as soon as possible and we will try to accommodate them. 

For further information please see guest tickets.

Are guests allowed to take photographs during the ceremony?

Yes, guests are welcome to take photographs during the ceremony, providing they do not move around the Hall or cause disruption for other guests. 

Will the presenter read out degree classifications at the ceremony?

No, the presenter will only read out the degree title, eg Bachelor of Arts in English. 

Will the ceremonies be available to watch online?

Yes, ceremonies will be streamed live on our Graduation videos and films page

Can I leave coats or bags somewhere during the ceremony?

A complimentary cloakroom will be available in the Exhibition Centre from 7.30am. We would encourage you to leave any large bags here as you will not be permitted to take them into the auditorium in Central Hall.

Another cloakroom is located in the foyer of Central Hall which should primarily be used to deposit coats as room for bags is limited.

Where should I go after my ceremony?

Providing you are not going straight to your departmental reception after the ceremony, Greg's Place and The Courtyard will be meeting points for you and your guests. Food and drink will be served at these locations. You find out more information about the catering provided on our "Where to eat" webpage.

Who do I contact about lost property?

Should you lose any item during your time on campus please go to the Information Desk in the Exhibition Centre for assistance.

Any items found will be retained during the graduation period in the Exhibition Centre and from 26th January by the University's Security Centre for three months.  

  • Security Centre
    +44 (0) 1904 32 2057
    +44 (0) 1904 32 4444

What should I do if there is an emergency?

In the unlikely event of an emergency you will be advised to leave the building either by the sounding of the fire alarm or public announcement.

You should then leave the building as quickly as possible using the nearest or least congested emergency exit.

You should make your way to the 'Assembly Point'; University staff will assist and provide directions.

What should I do if there is an accident or other incident?

First-aiders and health and safety staff will be on duty throughout the graduation ceremonies.  Please speak to a steward if you need assistance or medical aid and they will alert an appropriately trained staff member. Within Central Hall stewards can be identified by their maroon coloured gowns.  Stewards on the Information Desk in the Exhibition Centre will be able to assist with incidents occuring outside of Central Hall.  

Should an accident, theft or other incident occur on University premises, it must be reported without delay to a steward, the Security Centre on +44 (0) 1904 32 4444 or to a portered reception desk.

I registered to attend graduation but now cannot make it. What will happen to my certificate?

Your certificate will be posted to whatever you listed as your post-graduation ceremony address when you registered in e:Vision. To check this, select the personal details option from the menu on the left hand side of e:Vision. Scroll to the very bottom of the page and you will see the post-graduation ceremony address. Please do not change this after the ceremony has taken place, as the address label for your certificate may have already been generated. Contact the graduation office on if you need to make any amendments. 

Certificates will be sent by recorded delivery in the four weeks following the ceremonies and will require a signature on receipt.


Register for graduation

Did you know?

Before your graduation you are referred to as a graduand - a person who is about to graduate.

During your ceremony, at the point of conferment, you become a graduate of the University.

Watch graduation ceremonies

Watch Graduation