We recommend you check your kitchen and common room the day before your weekly top up clean/inspection.
What you need to do
You're responsible for keeping your bedroom and communal areas clean and tidy. You'll need to make sure that the following are maintained regularly.
You’re responsible for tidying and cleaning your bedroom, including:
vacuuming regularly
cleaning surfaces
cleaning your ensuite.
A vacuum can be found in your kitchen. You can request additional vacuum bags online.
If you have an ensuite it’s your job to keep it clean. This includes mopping up any excess water on your floor to prevent mould and keeping plugholes clear to avoid blockages. A cleaner will perform a top-up clean on your ensuite once a month.
You and your flatmates are responsible as a group for cleaning your kitchen. This includes:
Always keep your hallway and fire escapes clear. Anything blocking either of these could be a potential hazard in case of an emergency or fire. Hallways will be cleaned every two weeks.
If you use your college common room, you’ll need to make sure it’s left in a clean and tidy condition when you’re done. Common rooms will be cleaned every two weeks.
What we do
Our cleaning teams are here to assist you in keeping your accommodation tidy for everyone. There's a few things you'll need to do to help them, so that they can help you.
Once a week we’ll give your kitchen a top-up clean and replenish your bin bags to help you keep on top of things. Make sure your sink, worktops and floor are clear in preparation. Find more information about this service on the cleaning poster and schedule on your kitchen noticeboard.
Shared bathrooms are cleaned three times a week (except bank holidays) and consumables will be replenished daily. Make sure you remove your personal belongings when you’re finished in the bathroom.
Ensuite bathrooms are deep cleaned prior to your arrival. You'll be responsible for cleaning it the rest of the time.
Your weekly inspection / top up clean
Once a week we'll perform a weekly kitchen and common room inspection and top up clean. You need to make sure it's ready for us. Find out more on your Kitchen Cleaning Poster 2023 (PDF , 63kb). If your kitchen and common room are tidy, we’ll put a tick on your cleaning notice and get to work. If your kitchen or common room are untidy and we cannot perform a full clean, we’ll leave a cross on your cleaning notice. Crosses are reset each semester.
Check the number(s) circled on your cleaning schedule for what you need to improve on for next time. Get together with your flatmates to make sure that it’s sorted for your next weekly clean.
You’re just one cross away from being charged. If you’re having problems resolving these issues with your flatmates you may want to ask your college or tutor for help. You could also make a kitchen cleaning rota.
If you receive a third cross in one semester, each kitchen user will be charged £16 to cover the cost of the additional cleaning required. Every subsequent cross that semester will incur a similar charge from thereon.