Where mediation cannot help
While mediation offers a wide range of benefits and is suitable for dealing with conflict in many cases, there are occasions where mediation is not appropriate, for example when:
- criminal or illegal activity is involved
- the parties involved have no control over the issue the dispute relates to
- one or both parties are unwilling to participate
- one or both of the parties wants somebody to make a decision or judgement (eg disciplinary proceedings)
- parties do not wish for the case to remain confidential
- If one of these scenarios became apparent during mediation, the process would end at that point.
Mediation is not a substitute for normal management processes.
If you are unsure whether your case is suitable for mediation, please discuss this with the mediation co-ordinator who will be able to advise you.
Want to know more?
To find out more about mediation, please contact us.
+44 (0)1904 32 4838
Glossary
- Parties - the individuals in dispute who take part in the mediation
- Without prejudice - the details of the mediation cannot be used in any future procedures (for example, a grievance or harassment case).