Where mediation is particularly effective

Mediation is a voluntary, confidential process designed to improve or rebuild working relationships. Therefore, it can be particularly effective when:

the parties know each other
maintaining a work relationship with the other party is important
one party feels uncomfortable "confronting" the other side unless someone else is present
when tensions or emotions are impeding communication
the parties work together or for other reasons cannot avoid the conflict situation
time is important
the parties doubt their own ability to work out the problem
the issues are complicated by an emotional element (eg anger, distress or anxiety)
the parties' actions are involving others either directly or indirectly
one or both parties wish to avoid formal proceedings.

Want to know more?

To find out more about mediation, please contact us.

mediation@york.ac.uk

01904 32 4838

Glossary

Parties - the individuals in dispute who take part in the mediation

Without Prejudice - the details of the mediation cannot be used in any future procedures (for example, a grievance or harassment case).