Working with alumni

Key contacts

Getting started

  • Decide what you want to achieve. Do you need volunteers? Do you want to boost your fundraising?
  • Look at the makeup of your alumni community – this will help you set realistic objectives.
  • Make a communication plan (we can help with this).
  • Please get in touch – we are happy to give advice and support.

How we can help

Click an item in the list for a brief summary.

Contacting alumni

  • We can help with promoting your news, events, courses and jobs opportunities.
  • We send out departmental newsletters to alumni, and can send email invitations for alumni events.
  • We also have a range of communication channels you can use to get in touch with alumni, such as our Networks, social media accounts and online magazines.
  • The earlier you tell us what you need promoting, the more we can do to promote it.
  • Contact Charlotte Capper, Communications and Digital Manager to discuss.

Events and reunions

  • We offer a package of support for your reunions and other alumni-focused events.
  • This includes communications, an online booking process, payment handling and on-the-day materials such as name badges and guest lists.
  • We can also help you to promote your other events to your alumni.
  • Contact Kyla Holt, Head of Volunteering and Alumni Programmes to discuss.


  • We can help facilitate your work with volunteers and suggest willing alumni if needed.
  • Use our checklist and Volunteer Charter to make sure everything goes smoothly.
  • We also take the lead in ‘stewarding’ (acknowledging and thanking) alumni who have volunteered.
  • We need to know about any alumni volunteering at York, both for stewardship and reporting purposes.
  • Contact Kyla Holt, Head of Volunteering and Alumni Programmes to discuss.

Data and reporting

  • Our CRM database, NXT, contains contact details, business details and records of all University interaction for every York alum.
  • We can provide you with reports on your alumni and help you contact targeted groups of them.
  • Frequent users of alumni data can be trained to use NXT so they can access the information they need independently.
  • Contact Chris Barnes, Head of Operations and Experience to discuss.

What we do

We bring together the University’s communication and work with alumni and friends (including retired staff).

We manage York Alumni Association, the University’s official alumni community, including its professional Networks and international Groups.

We also provide support and advice to Departments and Colleges as they interact with alumni.