The 2021 National Student Survey (NSS) will run from 8 February 2021 to 30 April 2021 at York. The survey is organised nationally (with a national start date of 6 January) and is aimed at undergraduate students in their final year. This means all University of York undergraduate finalists are asked to take part.
The results help us to identify areas where we need to make further progress to enhance our students' teaching and learning experiences.
The survey is commissioned by the Office for Students and is conducted by Ipsos MORI. Undergraduate finalists studying at UK universities will be asked for their views on:
There is a standard set of 27 questions, plus an additional open text box. The 2021 survey also includes a new set of additional questions in response to Covid-19, to ask students about specific aspects of their experience during the pandemic.
While the survey is running it can be accessed on the NSS website.
We use the NSS results, together with other feedback from students, staff and external examiners, to highlight where departments and the University are doing well and to inform plans for quality improvement.
The results from the main questionnaire are published on DiscoverUni and some questions are also included in the Key Information Sets (KIS) which are published on departmental web pages.
The official NSS promotional materials for 2021 are now available:
Consult the Staff wiki (staff login required) for advice on image sizes to use for the web. Images can be resized down as required, but please do not resize up as you will lose image quality.
All those involved in the NSS should be aware of the guidelines regarding inappropriate influence. Staff can remind eligible students to complete the survey but they have a responsibility to ensure that their students are encouraged to give their honest feedback on their student experience in the NSS. However, students should not feel that they are being monitored or encouraged to answer the survey in a particular way.
Staff must not:
It is crucial that local survey promotion is neutral and that:
Any promotional materials that are produced in addition to those provided by Ipsos MORI must be checked for suitability in accordance with NSS guidance. A senior member of staff should sign-off all materials before they are used.
Where a concern or allegation is raised, it will be investigated by the Office for Students. If an investigation were to find that promotional activities and marketing materials had resulted in inappropriate influence, whether intentional or unintentional, the integrity of the NSS data could be called into question.
The OfS (in partnership with the relevant funding partners) could take action to suppress the affected NSS data for the institution. This would mean that no NSS data would be published for the affected courses at the institution in the specific year and, as a result, it would not be available for marketing activities, learning enhancement work or inclusion on Unistats, the Office for Students website etc.
University Teaching Committee has recommended that no institutional incentives or prizes be offered in relation to the 2021 survey. If you have any queries about this, please contact firstname.lastname@example.org.