Kelly B.

Client Administrator
Happy to mentor
Happy to be contacted

About me

Kelly B.
United Kingdom

My employment

Client Administrator
Plexus Law Ltd
United Kingdom
Legal services
Large business (250+ employees)

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A day in the life of a Client Administrator in the United Kingdom

Client administrator at Plexus Law Ltd

What I do

I work in a law firm which provides defence services for insurance companies.

Skills I use and how I developed them

Customer service skills to speak to customers, research skills to find historic insurance cover

What I like most

The team I work with are great

What I like least

I have quite a long commute to and from work each day

What surprised me most

The amount of new claims we get each day

How I looked for work

At a law fair

How I found out about the job

Recruitment event

The recruitment process

I gave them a copy of my CV at the law fair and they contacted me to arrange an interview.

My career goals when I graduated

To get a job in a large law firm

My career history

I've worked in Primark, Boots, Natwest, a Nissan dealership and now finally a law firm

What has helped my career to progress

I think having a lot of weekend jobs gave me a lot of skills other people didn't have. I'm so glad I always worked alongside my studies.

Courses taken since graduation


How my studies have helped my career

I needed my degree for the job I have. I'm currently going through the firm's training contract applications and I'm hoping that I can speak about the unique way that law is taught at the University of York. I'm hoping this will make me stand out from everyone else.

What surprised me about my career so far

I was surprised by the variety of work I got to do as soon as I joined Plexus Law

Where I hope to be in 5 years

A qualified solicitor at Plexus Law

My advice to students considering work

Take copies of your CV to law fairs and research the firms that are going to be there before you attend the fair

My advice about working in my industry

Be prepared to work hard and make sure you actually read the emails that are sent to everyone where you work

Other advice

Try and get a weekend job. I really think it helped me to get a job after university

Contacting me

I'm happy to try and help any law student. I'm not sure how much help I'll be but I'll do my best!

Next steps...

If you like the look of Kelly’s profile, the next steps are down to you! You can send Kelly a message to find out more about their career journey. If you feel you would benefit from more in-depth conversations, ask Kelly to be your mentor.

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