Health Service Management Consultant with an extensive NHS management background. Currently based in Canada.

About me

Sufi H.
United Kingdom

About this profile

Senior Consultant - Health Service Advisory
Ernst & Young LLP
United Kingdom
Finance and consultancy / Healthcare
Large business (250+ employees)

About the job

What I do

I work in the Advisory practice of Ernst & Young and specialise in Health. I work with healthcare organisations to improve the quality, efficiency and productivity of their services. I moved into consultancy following 8 years working in the NHS in management roles and am an alumnus of the NHS Graduate Management Scheme. I have worked in both the UK and Canadian Health Systems.

Skills I use and how I developed them

Negotiating and Influencing
Programme and Project Management
Service improvement techniques (LEAN, PDSA, etc)
Analytics - Finance and Performance

What I like most

The satisfaction of implementing best practice and innovation and the rapid pace at which my knowledge and skill set develops through my work.

What I like least

Being away from my partner for long periods of time.

What surprised me most

My employer is genuinely people focussed. There is a strong emphasis on personal and professional development as well as work-life balance in the organisation.

Finding and applying for the job

How I looked for work

EY - I was contacted directly by EY via LinkedIn
NHS Management Scheme - I applied via the scheme website
NHS (various management roles) - NHS Jobs website

How I found out about the job

Recruited by employer

The recruitment process

The process involved an informal interview with a Senior Manager followed by a formal interview with another Senior Manager and Partner. The formal interview included preparing a presentation ahead of the interview as well as an unseen presentation to be done on the day.

My career

My career goals when I graduated

To join a graduate management programme in the public sector or in the energy or manufacturing industries.

My career history

I joined the NHS Graduate Management Scheme in 2007. On completing the scheme I worked in the NHS for a further 6 years in a range of operational management roles reaching General Manager level. I joined EY in 2015 to broaden my experience and try a different type of role whilst maintaining my link to health services.

Courses taken since graduation

MSc Health and Public Leadership - University of Birmingham
Advanced LEAN Practitioner

My advice to students

My advice to students considering work

Applying for your first substantive role after graduating can be tough. Expect many of your applications to be rejected or ignored but stay positive and be tenacious when applying for roles. Everyone gets there eventually.

My advice about working in my industry

The health service provides a fantastic intellectual challenge and allows the opportunity to make a real positive difference to people's lives. It can also be incredibly challenging so you have to be passionate about improving services for patients in order to enjoy and excel in this industry.

Contacting me

I am very happy to be contacted by anyone interested in or starting a career in healthcare management or anyone considering applying to the NHS management training scheme. I would be happy to answer general questions or explore a mentoring relationship.

I would also be happy to discuss management consultancy skills.

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