Kerry D.

Studio Operations Coordinator
Happy to mentor
Happy to be contacted

About me

Kerry D.
English and Related Literature
Joint Literature & Linguistics
Undergraduate
Derwent
2017
United Kingdom

My employment

Studio Operations Coordinator
Lucky Duck
United Kingdom
Digital and IT services

More about Kerry

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A day in the life of a Studio Operations Coordinator in the United Kingdom

It's okay to not know what you want to do long-term. I started off in sales, then moved into business development (which involved some marketing and PR) and now I'm a project manager and work with HR.

Briefly describe the organisation you work for

Lucky Duck is a Leeds and London based agile digital agency positioned at the forefront of web/mobile application development and user experience design.

What do you do?

I oversee the Leeds studio portfolio including operations, new business, HR & culture, project management and client satisfaction.

Most of my role is to project manage a team of UX/UI Designers and Developers - remote and in-house- to ensure projects run on time and to budget.

I also work directly with clients to shape their vision, update them on their projects and make sure they have a positive experience working with us.

Finally, I design and lead initiatives to build the company culture.

Reflecting upon your past employment and education, what led you to your current career choice?

It's okay to not know what you want to do long-term. I started off in sales, then moved into business development (which involved some marketing and PR) and now I'm a project manager and work with HR.

I probably end up in HR and Operations eventually as these are what I enjoy the most. I think it's really helpful to write down your values and what skills you want to learn and then search for companies that why. Looking on LinkedIn opened my eyes to the different roles and opportunities out there.

Is your current job sector different from what you thought you would enter when you graduated?

I always thought I would take the graduate scheme route, but after working for a big company I realised my passion for start-ups and technology. It's good to be at a company where you can move across and into different departments as well as upwards.

Describe your most memorable day at work

While I was working as the Business Development Manager for a hotel, it was refurbished and converted to a Doubletree by Hilton. The weeks leading up to our conversion were stressful and every department worked extremely hard to reach our common goal. When we finally got that go ahead, everyone celebrated together and there was a real sense of community and pride.

Are there any challenges associated with your job?

I have dyslexia, dyspraxia and dyscalculia so I take longer to process information and work with numbers. I was very honest about this in my interview and the company has been understanding and helpful! Sometimes it is difficult to stay organised and balance the workload but every day I learn new techniques and methods to overcome different challenges and my confidence grows.

What’s your work environment and culture like?

Very friendly, fun and fast-paced. Every client, project and day is different so it's important to learn how to be adaptable. We work very hard but also make time to relax and be social.

What extracurricular activities did you undertake at university and what transferable skills did you develop through these?

I founded and ran the University of York Irish Society which was really fun! If you can turn a passion or hobby into a society you should as you develop a lot of skills and can make some amazing friends.

I volunteered every year with the careers department and engaged with the Students' Union. I learnt how to communicate and successfully work with many different people, running events and collaborating with other societies.

I completed internships during my summers which are excellent ways to figure out what you do or not want to do and the kind of company you want to work for. I also had part-time jobs through-out university which helped me become more organised.

What would you like to do next with your career?

I would like to move more into HR and people operations as I love helping people develop and watching the company grow.

What top tips do you have for York students preparing for today’s job market and life after graduation?

Be open-minded! About roles, relocating, organisations. You might end up in a role you never considered but absolutely love it.

Consider applying for jobs that are not just graduate roles as well, you might not get your dream job straight away but you can gain skills which will help you get to it.

Do your research. It's so important to understand a company's values and if they do not align with your own, really consider if it's the right move for you. If the values do align with yours, then show that in your application. Always use relevant examples and make sure you are answering the question they are asking (instead of a generic answer).

Linkedin and Bright Network are excellent websites for job hunting.

What topics from students are you happy to answer questions on?

Start-ups
Applications
Communicating your skills
Disclosing disabilities to future employers

Next steps...

If you like the look of Kerry’s profile, the next steps are down to you! You can send Kerry a message to find out more about their career journey. If you feel you would benefit from more in-depth conversations, ask Kerry to be your mentor.

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