Professor Robert McMurray
Professor of Work and Organisation and Head of Work Management and Organisation Group

Complete our quick survey to help us improve staff profile pages

Profile

Biography

Robert McMurray is Professor of Work and Organisation.  Robert joined The York Management School in September 2017 from Durham University where he was reader in management and Director of the Executive & Online MBA programmes. 

His research seeks to extend our understanding of the intertwined themes of the culture, emotions, ethics and well-being through original contributions that offer real benefit to individuals, organisations and society. Prioritising more marginal voices and organising concerns, Robert employs ethnographically informed methods to observe and work with external partners in contexts as diverse as health care, banking and voluntary work.

Collaborating with international colleagues across disciplinary lines Robert has published journal and books contributions on: culture, emotional labour, dirty work, ethics, processual notions of change, inter-organisational partnership, and; professional identity. Robert supervises research students in all of the above areas. 

Among Robert’s collabroative book projects are: a series on Women Writers in Organisation Theory; a volume on wicked problems in health care, and; a project with photographer Keith Moss on Urban Portraiture. 

Robert supervises doctoral students in all of the above areas.

W: https://sites.google.com/site/relationalityco/

B: http://robertmcmurray.blogspot.co.uk/Organisational Behaviour, Theory and Technology

Subject Group

Work Management and Organisation

Research

Overview

Robert’s research seeks to extend our understanding of the intertwined themes of the culture, emotions, ethics and well-being through original contributions that offer real benefit to individuals, organisations and society. Prioritising more marginal voices and organising concerns, Robert employs ethnographically informed methods to observe and work with external partners in contexts as diverse as health care, banking and voluntary work.

Collaborating with international colleagues across disciplinary lines Robert has published journal and books contributions on: culture, emotional labour, dirty work, ethics, processual notions of change, inter-organisational partnership, and; professional identity.

Research areas

Robert’s research is primarily qualitative employing interviews, observation, ethnography and a growing concern with visual methods.  The latter includes photo elicitation, photo mosiac, the use of the camera as a methodological tool and the use of film and photoessays and pedagic aid.

Among Robert’s collabroative book projects are: a series on Women Writers in Organisation Theory; a volume on wicked problems in health care, and; a project with photographer Keith Moss on Urban Portraiture. 

Research supervision

Robert supervises research students in all of the above areas.

Publications

Selected publications

Peer reviewed journals

Ward, J., & McMurray, R. (2018). Dealing with the Dead: Life as a Third Generation Independent Funeral Director. Work, Employment and Society

Hamilton, P. Redmand, T. & McMurray, R. (2017) Lower than a snake’s belly: discursive constructions of dignity in low status garbage work:  Journal of Business Ethics. (online first)

Linsley, R., McMurray, R. & Shrives, P. (2016). Consultation in the policy process: Douglasian cultural theory and the development of accounting regulation in the face of crisis. Public Administration. 94(4): 988-1004.

McMurray, R & Ward, J. (2014)  'Why would you want to do that?': defining emotional dirty work'. Human Relations. 67 (9) 1123-1143.

McMurray, R. (2014) Encouraging the managerial imagination: ethnography, smart phones and novel ways of seeing.  International Journal of Work Organisation & EmotionVol. 6 (1) 24-39.   

Matykiewicz, L & McMurray, R (2013) Modern Matron: A “site” for leadership.  Gender in Management 28 (6) 321-337. *Selected as best paper in the Special Issue.

McMurray, R. (2011) The struggle to professionalize: an ethnographic account of the occupational position of Advanced Nurse Practitioners. Human Relations, Vol. 64 (6) 801-822. *Selected as paper of the month for Human Relations.

Ward, J. & McMurray, R. (2011) The unspoken work of general practitioner receptionists: A re-examination of emotion management in primary care. Social Science & Medicine, Vol. 72 (10) Pages 1583-1587.

McMurray, R. Pullen, A & R Rhodes (2011) Ethical Subjectivity and Politics in Organizations: A Case of Health Care Tendering. Organization. Vol 18 (4) 541-561.

McMurray, R. (2010) Living with neophilia: Case notes from the new NHS.  Culture & OrganizationVol. 16 (1) 55-71.

McMurray, R. (2010)  Tracing experiences of NHS change in England: a process philosophy perspective. Public Administration. vol.88 (3) 724-740.

McMurray, R. and Pullen, A. (2008) Boundary Management, Interplexity & Nostalgia: Managing Marginal Identities in Public Health Working. International Journal of Public Administration. Volume, Issue 9 January 2008, pages 1058 – 1078.

McMurray, R. (2007) Our reforms, our partnerships, same problems. Public Money & Management. 27 (1) pp77-82.

Kane, P. Linstead, S. and McMurray, R (2007) Dialoguing Play (notes) ephemera, vol.7(2): 346-363.

McMurray, R. (2006) From partition to partnership: managing collaboration within a curative framework for NHS care. International Journal of Public Sector Management 19 (3) pp238 - 249 .

McMurray, R. Cheater, M. Weighall, A. Nelson, C. Schweiger, M. and S. Mukherjee. (2004) Managing controversy through consultation: a qualitative study of communication and trust around MMR vaccination decisions. British Journal of General Practice. 54 pp520-525.

McMurray, R. and Cheater, F.M. (2004) Vision, permission and action: A bottom up perspective on the management of public health nursing Journal of Nursing Management. 12 (1) pp43-50.

McMurray, R. and Cheater, F.M. (2003) Partnerships for Public Health: Expanding the Public Health Nursing Role Within PCTs’. Primary Health Care Research and Development, 4 pp57-68.

McMurray, R., Kendall, L., Quirk, J., Parsons, J.M, Veldtman, G.R., Lewin, R.J.P. and Sloper, P. (2001) A life less ordinary: growing up and coping with congenital heart disease, International Journal of Coronary Health Care, 5(1) pp51-57.

Heaton, J., McMurray, R., Sloper, P. and Nettleton, S. (2000) Rehabilitation and total hip replacement: patients’ perspectives of provision, International Journal of Rehabilitation Research, 23(4) pp253-259.

McMurray, R., Heaton., Sloper, P. and Nettleton, S. (2000). Variations in the provision of occupational therapy for patients undergoing primary elective total hip replacement in the United Kingdom, British Journal of Occupational Therapy, 63(9), pp451-455.

McMurray, R., Heaton, J., Sloper, P. and Nettleton, S. (1999). Measurement of patient perceptions of pain and disability in total hip replacement: the place of the Oxford hip score in mixed methods. Quality in Health Care, 8(4) pp.228-233.

Muncer, S., Bunton, R., McMurray, R. (1999) Network analysis as a tool for health promotion evaluation, The Journal of Contemporary Health, 8 pp8-12.

Research Monographs

Ward, J. & McMurray, R. (2016) The Dark Side of Emotional Labour. London: Routledge.

Book contributions / chapters

McMurray, R. (2015) Care as politics:  ethics as violence, in Pullen A & Rhodes C (eds) The Routledge Companion to Ethics, Politics and Organization. Oxon: Routledge.

McMurray, R. (2012) Embracing dirt in nursing matters,  in Simpson, R.; Slutskaya, N; Lewis, P. & Höpfl (eds) in Doing dirty work: concepts and identities. London: Palgrave-Macmillan. 

Ward, J. & McMurray, R. (2011) Perception & managing emotions in Butler, M. & Rose, E. (Eds) Introduction to organisational behaviour. London: CIPD.

Funded Reports

McMurray, R. Ward, J & Brown, K. (2017) Working together: scoping research on Merging Teams – Workforce Capacity and Planning, Department of Health.

McMurray, R. (2016) All in it together – Workforce Capacity and Planning, Department of Health.

McMurray, R. & Ward, J. (2014) Listening to Samaritans:  The nature of the work.

McMurray, R & Ward, J. (2014) Listening to Samaritans: Organising Samaritans.

Mannion, R et al. (2007) Measuring & Assessing Organisational Culture in the NHS (OC1) SDO: London.

Cheater, FM. Bonsall, K. McMurray, R. and Leese, B. (2007) What makes a good first contact nurse in primary care: a national study of patient perspectives and nurse aspirations. Department of Health.

McMurray R, Cheater FM, Weighall A, Nelson C, Schweiger M Mukherjee, S. (2004) Empowering parental decision-making in relation to a second dose of MMR vaccine: user perspectives on the effectiveness and continuity of multi-agency information transfer. NHS Executive.

Cheater, F. & McMurray, R. (2002) Public health nursing mapping exercise in Leeds health district, Public Health Research Group, University of Leeds.

Sheldon, T., Bradshaw, J., Baldwin, S., Sinclair, I., Burrows, R., McMurray, R. (2000) Methodologies for socially useful systematic reviews in the social policy, End of Award Report to ESRC.

Heaton, J., McMurray, R., Sloper, P. and Nettleton, S. (1999) The Effectiveness of Rehabilitation Therapies for Total Hip Replacement: patient and carer perspectives, Social Policy Research Unit, University of York.

Bunton, R., Muncer, S., Jackson, P., McMurray, R., Foreman, M. (1997) Health Through the Back Door: an evaluation of Middlesborough Health Challenge, Centre for Social Policy Research, University of Teesside.

Picture of Robert McMurray

The York Management School
University of York
Freboys Lane
Heslington
York YO10 5GD

Tel: +44 (0) 1904 325376
Email: robert.mcmurray@york.ac.uk 
Room: LMB/107