Accessibility statement

Visiting us - COVID-19

The Library is open to students and staff during the pandemic, although not currently to external visitors (due to the limits we have on our capacity because of social distancing). 

Most of our services are operating, and this page gives some more information on what to expect when you visit.

Services we're offering

The libraries on Campus West and at King’s Manor are now open, but they will look and feel a little different to the way things were before the buildings closed.

  • We're open from 9am until 7pm, seven days a week for studying (more details on available study spaces), browsing the shelves and borrowing/returning books, and printing. The Amazon Lockers are also available.
  • Face coverings must be worn in the building to help keep everyone safe. All the bookable study spaces are 2m socially distanced and for individuals - we can't legally allow you to study in groups, even if you live in the same households. Please be nice to library staff about these rules even if you don't agree with them; we're doing our best to protect everyone as much as possible.
  • King's Manor Library is closed, but we can retrieve books for you via the Book Takeaway service. You can also book other spaces to study in King's Manor via the study space bookings calendar.
  • You can get Library and IT support from our virtual helpdesks. The Library's virtual Help Desk runs from 9am to 5pm, seven days a week. You can get in touch via Chat or Email. You can find details of the IT Support available on their website.
  • The Borthwick Institute for Archives is now closed but is offering support remotely via email, and Borthcat is still available. There's more information on the Borthwick's available services.
  • The Library Cafe is now open for a takeaway service with a reduced menu.
  • You can now book places to study in the library learning space at the Piazza Building via the booking calendar.
  • The York Minster Library is currently closed during the lockdown.
  • Laptop loans are now available again, at the Morrell and the Piazza Building.

Safety measures

Our main priority is making our services work for everyone whilst keeping everyone safe. Here are some of the things we’re doing:

Face coverings

Following government guidelines and University policy, all users (and Library staff) are obliged to wear a face covering when you’re in Library buildings. We will provide you with a face covering if you don’t have one or forget it.

Book quarantine

Books will be quarantined for 72 hours after they're returned to ensure infection control.

Study spaces

We’re offering a reduced number of spaces available to individual students for 2m socially distanced studying (no group study areas due to social distancing guidelines). These include PC study spaces, and are bookable in advance.

Track and Trace

When you enter the buildings please make a note of the link to our online Track and Trace form, which we’re using to support the national Coronavirus Track and Trace system.

Soft furnishings

Soft furnishings like our sofas are out of use - this means that (at least initially) the Morrell Lounge, Living Room and some of Fairhurst will be out of bounds.

Library staff

We have marshalls in the building to direct you and give advice about social distancing.

Hand sanitiser

Hand sanitiser has been provided at specific location points throughout the building.

Find out more

We hope that this gives you a better understanding of what is happening when. As soon as we have useful information on any of these topics we’ll let you know via TwitterFacebookInstagram and the Library News section of the website.

The pandemic is currently going through one of the most difficult periods yet, so we need everyone, staff and students alike, to help us make this work. The wellbeing of our community at York is always the priority. Please help us keep everyone as safe as possible! 

If you have any questions about any of this, please get in touch.