Accessibility statement

Library services will continue during the new national lockdown

Posted on 8 January 2021

As you’ll know, the UK Government has announced a new period of national lockdown to last until at least mid-February. Library services will continue during this time, and our main buildings on Campus West will remain open with reduced hours. Here are all the details of what you can do, where you can visit, and how you can help us all stay as safe as possible.

If you want to study in the library, or visit in order to borrow or return books, you can.

The Morrell, Fairhurst and Burton will be open seven days a week, from 9am until 7pm. (As with everything we’re discussing here, this is our intention: if the national situation changes and we have to adapt, we’ll update you here, via email and on social media.) Study spaces will still be bookable, via our new Study Space Booking system which allows you to 'check out' when you’re finished, allowing someone else to book your seat for any remaining available time. All that said, to keep yourself and others safe, please only use the study space if you really need to.

Because the shelves are still accessible we won’t be bringing back Click & Collect at this time. You will be able to visit us to use the printers, borrow laptops, use lockers, and browse the shelves and check books out in the library if you’re comfortable doing so. 

The Library cafe will remain open - for takeaway purchases - on weekdays from 8:30am to 6pm. 

It will be chilly... 

One of the ways in which we try and keep everyone safe is through ventilation - the library windows are open and it is very cold at the moment, so you may wish to bring a blanket! Or better yet, a slanket to keep your arms free for typing etc… More than ever it’s essential to keep a 2m distance, wear your face covering, use the hand-sanitiser, and wipe down your desk before and after use. We need everyone to help each other and to help us, the library staff.

We won’t be recalling books during this period

We don’t want anyone to feel any pressure to return books during lockdown, so we’re going to turn off Recalls. This takes a little time on a technical level so won't happen right away, but in the meantime don’t worry, you won't need to return items (unless of course you wish to, in which case you can!).

Book Takeaway will continue running as normal

Book Takeaway is still available: you can order books via Postal Loans, and chapters via Scan & Send. This means you won’t need to visit the library buildings to access our stock. As always, millions of items are available online via YorSearch and the Subject Guides.

Remote support will be widely available online

Our Help Desk will be moving online via Chat and email, 9-5 including weekends; IT Support will be available online; and all training and appointments - including those with our Academic Liaison Librarians, and with the Writing Centre - will take place online. 

The Library @ Piazza will remain open, the Borthwick and York Minster Library are closed, and King’s Manor will close but we’ll be able to retrieve books for you 

King’s Manor Library will close from Saturday 9 January, but you will be able to use Book Takeaway to request borrowable books from collections held there. 

The Minster Library will remain closed during this period and at present books from its collection are not available via Book Takeaway because there’s no access to the building. 

The Borthwick Institute for Archives are not on site for this period but are still offering several services remotely

You can still book study spaces in the Piazza Building, by selecting it from the Locations menu on the Study Space booking calendar. The Ron Cooke Hub Book Drop will also be running as normal. 

Getting in touch 

If you have questions about how our services are working during the lockdown that we’ve not covered above, they may be included in our FAQs and you’re welcome to get in touch with us via Chat, Email, Phone, or on Twitter