Accessibility statement

Library services in response to Coronavirus

Posted on 11 May 2020

Since the closure of the Library buildings in March, we’ve been working on a number of ways to run the Library as a fully online service.

Our Coronavirus FAQs for students and staff will be updated with the latest information, and we’ve highlighted below some of the key services for you to know about.

New online support materials

We’ve developed a range of new support materials to ease the transition to online working and study. Here’s a selection of our materials:

Online training

This term our digital skills training programmes have all moved to online delivery. You can find full details on our training web pages. Here is a taste of what’s available:

  • Digital Wednesdays presents digital tools for research: weekly training covering digital research skills and useful IT applications for research. This training programme is open to all staff and students.
  • Digital skills programme: training on IT applications for your academic endeavours. Workshops cover reference management, presentations, academic posters and word processing applications. This training programme is open to all staff and students.
  • Research Excellence Training: Thesis Essentials, EndNote and Nvivo - available via SkillsForge.
  • Staff digital skills training: G Suite Training, NVivo and Surveys - available via the Learning Management System.

New online resources

In the last two months we’ve purchased more than 1,200 additional ebooks to ensure that you have access to the resources that you need. You can explore all of our online resources in YorSearch; use the options on the right of your search results to see only online resources.

You can ask us to check online access to resources that we don’t already have electronically by using our purchase request form.

Lots of publishers are providing free access to resources during the Coronavirus outbreak and we’ve set up trials for lots of new resources too. You can see a full list in our E-resources Guide. Wherever possible we’re adding details of individual items into YorSearch to make them easier to locate, including over 70,000 ebooks and 1,600 ejournals. If you are approached directly by publishers, local societies or other agencies offering free access to resources, please do let us know as we may not be aware of these and we can coordinate access to these resources as appropriate.

We’re also running a trial for access to etextbooks on two online platforms: Vital Source and Kortext. We will be activating a wide range of etextbooks on each of these platforms and have sent details of the relevant titles to departments. Find out more and see the full list of titles in our Coronavirus guide.

How to get help

Although the Library buildings are closed, the Library staff are still there for you and available for virtual support. You can email us, use our online chat service or arrange a 1:1 video chat via Google Meet. Our Subject Guides and Skills Guides remain available, with links to key resources and support.

Although we will not be in the office to answer the phone, you are welcome to leave an answerphone message which we will then answer by email. If you leave a message please be sure to give your name and username so that we are able to contact you.

The video below explains what support is available at this time: