Posted on 11 May 2020
Our Coronavirus FAQs for students and staff will be updated with the latest information, and we’ve highlighted below some of the key services for you to know about.
We’ve developed a range of new support materials to ease the transition to online working and study. Here’s a selection of our materials:
This term our digital skills training programmes have all moved to online delivery. You can find full details on our training web pages. Here is a taste of what’s available:
In the last two months we’ve purchased more than 1,200 additional ebooks to ensure that you have access to the resources that you need. You can explore all of our online resources in YorSearch; use the options on the right of your search results to see only online resources.
You can ask us to check online access to resources that we don’t already have electronically by using our purchase request form.
Lots of publishers are providing free access to resources during the Coronavirus outbreak and we’ve set up trials for lots of new resources too. You can see a full list in our E-resources Guide. Wherever possible we’re adding details of individual items into YorSearch to make them easier to locate, including over 70,000 ebooks and 1,600 ejournals. If you are approached directly by publishers, local societies or other agencies offering free access to resources, please do let us know as we may not be aware of these and we can coordinate access to these resources as appropriate.
We’re also running a trial for access to etextbooks on two online platforms: Vital Source and Kortext. We will be activating a wide range of etextbooks on each of these platforms and have sent details of the relevant titles to departments. Find out more and see the full list of titles in our Coronavirus guide.
Although the Library buildings are closed, the Library staff are still there for you and available for virtual support. You can email us, use our online chat service or arrange a 1:1 video chat via Google Hangouts. Our Subject Guides and Skills Guides remain available, with links to key resources and support.
Although we will not be in the office to answer the phone, you are welcome to leave an answerphone message which we will then answer by email. If you leave a message please be sure to give your name and username so that we are able to contact you.
The video below explains what support is available at this time: