Accessibility statement

Sale and use of residential leaseholds in Wales

Thank you very much for your interest in this research on the sale and use of leaseholds in Wales. The Government of Wales has asked us to identify and explore leaseholders’ experiences of purchasing and living in a leasehold property. It is part of a larger research project, including:

  1. A review of existing literature and data
  2. A quantitative analysis of the distribution and characteristics of leasehold homes and leasehold using existing data (Land Registry Price Paid Data and Family Resources Survey)
  3. In-depth telephone interviews with leaseholders in Wales
  4. Legal analysis of terms in leases
  5. National stakeholder views focus groups.

The research is designed to provide timely and reliable information on leasehold tenure in Wales and inform the development of policy by the Welsh government.

The research team come from three Law Schools: Kent, York and Bangor. Professor Helen Carr of Kent Law School is leading the research. Professor Caroline Hunter of York Law School and Dr Gwilym Owen of Bangor Law School are assisting with the research.

What are we doing?

This element of the project is an on-line survey of leaseholders in Wales. This survey aims to find out more information about:

  • Your freeholder and the type of property you own
  • How much you knew about leasehold when you bought your home
  • The terms of your lease
  • Any legal action or disputes you have because of the lease.

To take part in this survey you need to be an owner of a residential long lease in Wales

There are some fairly closed questions about your own circumstances and your lease. To answer the questions on your lease you might find it useful to have your lease in front of you.

It should take no more than 20 minutes or so to complete, but it may take longer depending how much information you want to provide for the more open-ended questions.

Use of your responses

This information will support a report to the Government of Wales, and other related publications (such as academic publications in books/journals and conference presentations). You will remain completely anonymous - we do not take your name/other identifying details and any phone/email address supplied for us to ask you about a further in-depth interview and/or to send us a copy of your lease is (i) kept separately from your responses to the rest of the survey, and (ii) held securely.

Personal data we hold

Personal data is defined under the General Data Protection Regulation (GDPR) as ‘any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier’. It is possible that some of your information from the survey could fall within this definition.

Kent University will only use email addresses and telephone numbers for the purposes of this research.

If you choose to provide additional personal data as part of the research we will try not to identify you from, or link your identity to, the responses you provide. If you raise a query or complaint and provide personal data requesting a response, the researcher will forward the request only to the relevant official and subsequently delete it from the research data.

What is the lawful basis for using your data?

The lawful basis for processing information in this data collection exercise is our public task; that is, exercising our official authority to undertake the core role and functions of the Welsh Government. Participation is completely voluntary. Research studies such as this are important for the Welsh Government to collect information and actionable evidence about its ability to deliver government priorities.

How secure is your personal data?

Personal information provided to Kent University is always stored on a secure server. The data can only be accessed by a limited number of researchers working on this project. Kent University will only use this data for research purposes.

All data gathered through this research will be reported in an anonymised format. It will not contain your contact details and any identifiable information in open-ended answers will be removed. Kent University will use the information gathered to produce a report that will be published on the Welsh Government website. This report will not include any information that could be used to identify individual participants.

How long do we keep your personal data?

Kent University will hold personal data during the contract period, and any personal data not already removed will be deleted by Kent University three months after the end of the contract. This includes your contact details.

Kent University will provide the Welsh Government with an anonymised version of the data which will not include information that could identify you.

Individual rights

Under GDPR, you have the following rights in relation to the personal information you provide as part of this [project], you have the right:

  • To access a copy of your own data
  • For us to rectify inaccuracies in that data
  • To object to or restrict processing (in certain circumstances)
  • For your data to be ‘erased’ (in certain circumstances) and
  • To lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection.

The contact details for the Information Commissioner’s Office are: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Phone: 01625 545 745 or 0303 123 1113.

Further Information

If you have any further questions about how the data provided as part of this study will be used by the Welsh Government or wish to exercise your rights using the General Data Protection Regulation, please contact:

Name: Kathleen Mulready

E-mail address:

Telephone number: 03000 251481


The Welsh Government’s Data Protection Officer can be contacted at:

Welsh Government, Cathays Park, Cardiff, CF10 3NQ, Email:

If you have any questions about the survey (or more broadly about the project itself), please email Professor Helen Carr:

Please click on the relevant button for either houses or flats below to get started. By clicking on the button below you are indicating that you have read and understood the information on this page and consent to have the data from the questionnaire used in the ways described.