Happy New Year! IT support for the start of Spring Term

Posted on 1 January 2023

If you're returning after the winter break, we're available from Tuesday 3 January 2023 to help you get back up and running with University IT facilities.

Between 3 - 20 January we're offering drop-in sessions so you can just walk in and get help from us in person - no appointment required!

Update: Unfortunately, due to staff illness, we will no longer be able to offer drop-in support on Friday 20 January.

We will still be available by phone and email, however it will take longer for us to answer. Please check our guidance on the IT website and the Support Portal before contacting us. If you can't find an answer to your query, please email itsupport@york.ac.uk if your query is not urgent and doesn't require a phone call to resolve.

We're available Monday to Friday:

Drop in and see us: You can find us on the ground floor of the JB Morrell Library (9am - 4pm)
Email: itsupport@york.ac.uk (9am - 5pm)
Phone: +44 (0)1904 323838 (9am - 5pm)

Got a new device for Christmas?

If you got a new computer, tablet, mobile phone or games console, find out how to make the most of it and get it working with our services.