Accessibility statement

Guidance for enabling two-factor on your University Google/email account

Posted on 15 October 2021

Last month, we announced that two-factor authentication (2FA) would soon become mandatory for the Google accounts used by University staff. We have now published guidance to help you set up 2FA on your account.

  • From Tuesday 19 October, staff will start seeing messages from Google warning you that 2FA will soon become mandatory.
  • Google 2FA will become mandatory for staff on Tuesday 23 November.

Updated November 2021: We are giving you a further two weeks to complete the process. Staff need to enable 2FA on your University email/Google account by Tuesday 7 December. There will not be another extension after this.

You can find more about why we’re doing this and what will happen on our previous news item:

Help and guidance

All our guidance is now available on our new Google 2FA web page:

This includes step-by step instructions for setting up 2FA on your Google account, logging in using Google 2FA and troubleshooting tips if you have any problems.

We will continue to add to this guidance as we identify any common issues.