Accessibility statement

York Print Plus for students

Related services

York Print Plus is available in IT classrooms, study areas and the Library buildings.

The service offers:

  • colour, A4 and A3 printing and copying
  • print, copy and scan facilities on all the devices

To print from a machine in a classroom or study area, simply send your work to the printer PrintCloud, and then log in and collect it from any York Print Plus device. If you're using your own device, you'll need to add the print queue the first time that you want to print - see the setup guides below for instructions. We also offer ePrint, which allows you to email your documents to print, or upload them via a webpage.

Check how much credit you have and check your print jobs.

Your printing account ยป

On campus users only. Off campus users will need to connect through the VPN to view this page.

Charges & payment

  Black & white Colour
Single sided

A4 - 5p
A3 - 10p

A4 - 15p
A3 - 30p
Double sided A4 - 9p
A3 - 18p
A4 - 29p
A3 - 58p

Set up the PrintCloud

To use the PrintCloud, you first need to set it up by following our guides:

Top up your printing account

  • debit and credit card top-up available via print.york.ac.uk, click on the "Add Credit" option

Any unused credit will not be refunded.

Any operational excess will go towards improving the service.

Please note: York Print Plus credit is for use on York Print Plus devices across campus. This does not include devices in the Design and Print Solutions shop in Market Square.

Even one dot of colour means you'll be charged for a full sheet of colour

You only pay the colour rate for pages that actually contain colour. This means you can send a mixed document (some black & white, some colour pages) to print, and not be charged the higher colour rate for every page.

However, the printer will detect ANY colour on the page. So if your page has, for example, a blue hyperlink, or a green full stop, you'll be charged the colour price for that page.

Printing colour and black & white in the same document

When you print a mixed document, the charging can be a little confusing. Although we have a standard price list (see above), the actual breakdown of charging can be a little difficult for you to work out.

You can see how much a print job will cost before you release it at a printer via print.york.ac.uk - sign in with your University account and click on "Jobs Pending Release".

Here are a couple of examples that may also help:

Print job 1

Total number of  A4 pages: 29
Double sided: No
Colour: Yes
Black & white pages: 1 single sided page (1 page x £0.05 = £0.05)
Colour pages: 28 single sided pages (28 pages x £0.15 = £4.20)

Total job price: £4.25

Print job 2

Total number of A4 pages: 46
Double sided: Yes
Colour: Yes
Black & white pages: 15 sides printed double sided (7.5 pages x £0.09 = £0.675)
Colour pages: 31 sides printed double sided (15.5 pages x £0.29 = £4.495)

Total job price: £5.17 

If you have any questions or concerns, contact the Library and IT Help Desk.

Locations

Our multi-function devices (MFDs) allow you to print, copy and scan your documents, with options to print in A4, A3, colour or black and white, and to collate and staple your documents. Not all devices offer all of these features - see the table below for details.

Information for wheelchair users

Some devices are available with features to aid wheelchair users, including tilting screens (available on all student devices) to enable you to print, and lower devices to allow copying and scanning access.

There are A4/A3 colour printers accessible to wheelchair users in the Library: they are located on the ground floor of the Morrell Building, near the Library and IT Help Desk, and Law & Management Building.

Table of locations and features

This list shows devices provided by IT Services. Departments also have their own devices, some of which are in public areas and available to students - staff in your department will be able to advise.

Location  Colour  A3 Collate/staple Accessibility
Alcuin - A/D/001 Yes - - Tilt screen
Alcuin - A/EW/004 Yes - - Tilt screen
Anne Lister Hub - L/E/004 Yes Yes Yes Tilt screen
Berrick Saul - HERC/003
Postgraduate students only
Yes Yes Yes -
Biology - T Block Atrium Yes - Yes Tilt screen
Biology - T/213 Yes - - Tilt screen
Constantine College Nucleus - COHEN/105 Yes Yes Yes -
Derwent - D/N/114 - - - Tilt screen
Halifax College - HX/M/009 (Halifax College Members only) Yes Yes Yes No lift available

Goodricke College Nucleus - GNU/009

- - Yes Tilt screen
James - G/N/169  - - - Tilt screen
King's Manor - Library  Yes Yes Yes No lift available
King's Manor - Common Room - - - Tilt screen
No lift available

King's Manor KG08 

Yes Yes Yes Tilt screen
King's Manor G/015 Yes - - Tilt screen
Langwith College - LCE/001 Yes Yes Yes -
Law & Management - Atrium
Two printers
Yes Yes Yes Low device
Library - Morrell ground floor
Two printers
Yes Yes Yes Low device
Tilt screen
Library - Morrell 1st floor
Two printers
Yes Yes Yes Tilt screen

Library - Morrell 2nd floor
Two printers

Yes Yes Yes Tilt screen
Library - Fairhurst 1st floor Yes - Yes Tilt screen
Library - Fairhurst 2nd floor
Two printers
Print only - no copying/scanning
Yes - - -
Physics/Electronics - P/T/104B Yes Yes Yes -
Piazza - PZA/004 No Yes Yes Tilt screen
Piazza - PZA/204 Yes Yes Yes -

Ron Cooke Hub - Atrium

Yes Yes Yes Limited access during building works

Ron Cooke Hub - Mezzanine

- - -

Tilt screen

Limited access during building works 

Ron Cooke Hub - 1st floor

- - Yes Limited access during building works 
Spring Lane Building - 2nd floor Yes - - Tilt screen
Wentworth - Reception Yes Yes Yes -

Setup guides

Eligibility

All University staff and students can use York Print Plus to print, copy and scan.

Some departments may restrict access to their devices.

You can print to York Print Plus:

  • On campus using the PrintCloud printer (setup guides below) or the ePrint service
  • Off campus using the ePrint service

York Print Plus guides

How to...

When you print, your work will automatically print duplex (double-sided) and in black and white. Our guides below provide information on how to carry out common tasks.

How do I...

Our commitments

Service status Live and supported service.
Hours of service 24/7
Service support

For help and support with this service, contact the Library and IT Help Desk.

Issue response within 4 hours, attendance by technical team 8 hours.

Hours of support Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday.
Target availability

General IT Services targets:

  • Information Services Service Standards
Review cycle Termly user group meetings and fortnightly executive group meetings.
Our performance

Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:

  • Information Services Service Standards

Complaints procedure

If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.

If you wish to make a complaint, please see our complaints procedure.