General information systems

Use the tabs below to find out more about the systems, and who to contact for support.

If you are unsure who to contact, email your query to the Library & IT Help Desk:

Business Objects

What does the system do?

  • Management Information Reporting
  • Web-based reporting and analysis tool.
  • Reports developed for Student Record areas, Accommodation, Personnel and Departmental Finance

Who manages the system?

Technical queries:

For data related problems contact the lead user for the application area.

More information

ColdFusion Apps

What does the system do?

  • Large number of applications written by the Business Systems and Web Services groups within IT Services
  • A ColdFusion service is provided by IT Services enabling staff to write their own ColdFusion applications

Who manages the system?

IT Services

Data Warehouse

What does the system do?

  • Data repository containing data extracted from the University's management information systems
  • A set of databases that hold information on applicants, students (past and present), space and assets.

Who manages the system?

Technical queries:

For data related problems contact the lead user for the application area.

More information

Footprints

What does the system do?

  • Customer Service Desk system
  • Includes a customer portal, a knowledge base
  • Number of projects run offering various service desks across the University
  • Incident Management is where IT Services handle all IT issues, enquiries and problems

Who manages the system?

IT Services

More information

VLE

What does the system do?

  • The University's Virtual Learning Environment (VLE), known as Yorkshare

Who manages the system?

VLE Support

More information

Alma

What does the system do?

  • Library services and administration functions

Who manages the system?

Library

More information

YorSearch

What does the system do?

  • Web based library catalogue

Who manages the system?

Library

More information