enquiries@pcmis.com     01904 321 322

enquiries@pcmis.co.uk
01904 321 322

Privacy Notice

 

Your privacy is important to us, and so is being transparent about how we collect and use information about you.

Information collection

PCMIS, under Data Protection laws, will be the ‘Controller’ of the personal information that you provide to us. We only collect basic personal information about you, which does not include any special types of information. This does however include your name, email address, organisation, job role and may include your work phone number.

Legal basis for processing (why we collect and process your information)

Our legal basis for processing this information is the Legitimate Interest that PCMIS hold as a business, in sharing with you the products and services we offer. As a site visitor you may have signed up to our Products and Services mailing list, or met a representative of PCMIS at an organised event. By engaging with PCMIS we believe that contacting you for specific and carefully considered purposes, related to case management solutions and health care technologies, can benefit you and your employer organisation.

Whenever we process your information for these purposes we will ensure that we always keep your personal rights in high regard and take account of these rights.

How we use the information we collect

All the information we collect is processed by our staff in the UK, however, for the purposes of IT hosting and maintenance this information is located on servers within the European Economic Area (EEA).

We will use the information we collect to send specific and carefully considered marketing communications, related to PCMIS products and services, specific to case management solutions and health care technologies. Email or postal communications (where postal information has been collected) will only be sent when we think their content will be of interest to you.

No third parties have access to your personal information unless required by law and no personal information will be sent outside of the EEA.

How long we keep your information

If you have signed up to our mailing list whilst visiting this website, we will keep your basic personal information (name, work contact details) for as long as you wish to continue to receive communications related to our products and services. You can opt out of receiving further communications at any time using the unsubscribe option at the bottom of our emails.

In the event that you or your employer organisation become a contracted client of PCMIS, you may be added to a client mailing list and recorded as a client contact on our database. Changes to the way we process your information will be made explicit during any contract negotiation and implementation periods.

Website monitoring

PCMIS uses Google Analytics to produce statistics on website usage. The information about pages accessed is stored purely for statistical purposes. We will retain web user information for 14 months, at which point, if you have not visited the PCMIS website again, all data will be deleted.

You can opt out of being tracked by Google Analytics which will prevent Google Analytics from gathering data across all websites.

What are your rights?

Right to be informed You have the right to be informed about the collection and use of your personal information. Anywhere PCMIS are asking you to provide personal information you will be able to view a version of this privacy notice.

Right to access You have the right to request access to your personal information as collected and processed by PCMIS. To request access to your personal information please email communications@pcmis.com.

Right to rectification If at any point you believe the information we process on you is incorrect you can request to see this information by emailing communications@pcmis.com.

Right to object You have the right to object to your information being processed. Your right to object to processing for direct marketing purposes is absolute and you can exercise this right at any time. To raise an objection please contact communications@pcmis.com.

Right to erasure You have the right to request that PCMIS erase your information. To request erasure of your information please contact communications@pcmis.com.

We will respond to all requests related to the above, promptly and within one month of receipt. If you are not satisfied with our response or believe we are processing your personal information not in accordance with data protection law you can inform the Information Commissioner’s Office.

GDPR

The EU’s General Data Protection Regulation (GDPR) will apply from 25th May 2018. The new data protection regulations have been designed to strengthen existing data protection laws, by expanding the rights of individuals to control how their personal information is collected and processed and places new obligations on businesses to be more accountable for data protection.

PCMIS is committed to the new regulations and recognises the importance and responsibility of protecting personal information.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. If the changes are significant, we may also choose to email individuals with the new details. Where required by law, will we obtain consent to make these changes and provide the opportunity to opt out or unsubscribe at this time.

This page was last updated on 24 May 2018.  

The PCMIS Story

PCMIS was pioneered by the University of York's Mental Health Research Group that models, develops, measures and tests new ways of organising treatment for people with mental health problems.

Find Out More...

Rich Features

PCMIS is designed to suit your specific needs, be they extra datasets, customised reports, configured alerts and more. Its web-based platform allows us to modify and configure your system remotely.

Find Out More...

Excellent Support

Our service desk provides dedicated support by phone: 01904 321 322 and email. We provide flexible system training and documentation to end-users and frequently upgrade and improve PCMIS.

Find Out More...