PCMIS HE Support

PCMIS HE is supported by a dedicated IT team, practitioners and Mental Health specialists at the University of York.

In-depth knowledge and expertise

Being based and working within the HE sector, the team has in-depth knowledge of student services, mental health support and providing world class support. Customer care and quality of support are very important to us. In a recent independent survey, 8 out of 10 services rated our support as 'good' or 'very good'.

Support Details

Our service desk provides support by email and telephone.

Email: support@pcmis.co.uk
Telephone: 01904 321 322 (Option 1) Mon-Fri 9am till 5pm

For all other non-support related enquiries please contact us at enquiries@pcmis.co.uk.

The PCMIS HE Team

  • Byron George, CEO
  • Tracy Dancer, Client Engagement Manager
  • Chris Jones, Client Engagement Manager
  • Phil Andersen, Business Analyst & Trainer
  • Andrew Bradley, Business Analyst & Trainer
  • Mark Wall, Communications and Marketing Manager
  • Tina Alyssandraki, Administration Manager
  • Colin Robson, Lead Developer
  • Daniel Botwright, .Net Web/Systems Developer
  • Jim Cadwallender, Systems Developer
  • Rob Lake, Web and Systems Developer
  • Louise Hodgson, Support
  • Sue Watson, Support
  • Darren Wilkins, Support
  • Candy Worth, Support

The PCMIS Story

PCMIS was pioneered by the University of York's Mental Health Research Group that models, develops, measures and tests new ways of organising treatment for people with mental health problems.

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Rich Features

PCMIS is designed to suit your specific needs, be they extra datasets, customised reports, configured alerts and more. Its web-based platform allows us to modify and configure your system remotely.

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Excellent Support

Our service desk provides dedicated support by phone: 01904 321322 and email. We provide flexible system training and documentation to end-users. We frequently upgrade and improve PCMIS in line with your service requirements.

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