CGP Short Courses Programmes Consumer Contract
Please read these terms and conditions carefully before applying for any of our programmes. You should understand that by applying for any of our programmes you agree to be bound by this contract.
Explanation of Terms
In the following Terms and Conditions, the terms shall mean the following:
(a) CGP / WE - Centre for Global Programmes.
(b) YORK - University of York.
(c) PARTICIPANT / YOU - the person accepting the Terms and Conditions as a participant of a short course hosted by Centre for Global Programmes.
(d) PROGRAMME – a short course.
(e) INVOICE - request for payment whether in the form of an invoice, online payment or bank transfer.
(f) CGP SCHOLARSHIP - An amount of money awarded to successful applicants to help towards the cost of the programme fee.
(i) Early bird registration discount - a discount of 5% of the total Programme fee, given to Participants who apply within the timescales as stated on the relevant web page
(g) FORCE MAJEURE - unforeseeable circumstances that prevent a party from fulfilling a contract including but not limited to events such as those outlined in section 10.2.
(h) COOLING OFF PERIOD - this is a 14-day period following a purchase when you may choose to cancel your place on the programme and receive a full programme fee refund.
1. Information about us
Centre for Global Programmes is part of the University of York, UK; it provides specialist teaching programmes across a range of topics for participants from our international partner universities around the world.
2. How the contract is formed between you and us
2.1 For information on the deadlines for programme application, scholarships and notification of whether your application has been successful please see the individual programme web page for the programme you are applying to.
2.2 After payment of the programme fee, a 14-day cooling off period will commence.
2.3 Any reduction in costs due to scholarship awards will be calculated and applied to the total programme fee due to be paid by you. CGP will send you information informing you of the final payment due and how it has been calculated.
2.4 If you fail to make the payments or decide not to attend the programme, you may not be refunded any payments you have made up to the date where you notify us of your intention not to attend the programme.
2.5 The contract will only relate to the programme for which you have been accepted. CGP will not be obliged to supply an alternative programme to you if the programme you are accepted on is cancelled by us. If we cancel, you will be due a refund. Please see section 9 for details.
2.6 CGP will not be obliged to supply an alternative programme to you if you cancel (for whatever reason) your attendance on the programme for which you have been accepted. If you cancel, you may be due a refund. Please see section 9 for details.
3. Quality of programmes
3.1 Unless we are prevented from doing so by a Force Majeure Event, we will provide programmes which:
3.2 You must provide us, in sufficient time, with any information and instructions that are necessary to enable us to provide the programme in accordance with these terms and conditions.
(a) Conform in all material respects with their description (on our site or any of our advertising literature).
(b) Are carried out with reasonable care and skill.
(c) Are fit for any purpose we say the programmes are fit for, and;
(d) Comply with all applicable statutory and regulatory requirements in the United Kingdom for supplying the programmes.
3.3 If you do not provide us with the above-mentioned information or instructions or it is incomplete, incorrect or inaccurate, we may cancel the Contract by giving you written notice (this includes via email).
4. Provision of programme
4.1 We will provide the programme to the Participant on the dates set out in the Acceptance Letter.
4.2 We reserve the right to modify the programme due to low attendance or other unforeseen circumstances. We will notify you of such modifications as soon as possible.
4.3 Classes will be held online via a virtual learning platform and through Zoom. You will have at least one live session each day and will have a number of asynchronous tasks to complete.
4.4 CGP agrees to appoint an academic programme manager to monitor participant activities. They will provide the participant with a list of their marks within a reasonable time after the end of the programme.
4.5 CGP agrees to award certificates on successful completion of the programme to those participants who have performed satisfactorily and attended classes regularly. In this instance, regular attendance shall mean a minimum of 80% attendance at all classes.
5. Attendance
5.1 We reserve the right to remove a Participant from the programme or to refuse admittance should we deem it necessary. This includes where a Participant does not comply with the safety rules and advice, does not act responsibly and courteously, is disruptive, does not participate, fails to respect others or affects the enjoyment of the programme for other Participants.
5.2 No refunds or compensation will be payable by us in the event that any Participant is not permitted to, or decides not to, undertake or complete the programme for the reasons set out in this clause.
6. Complaints
6.1 In the unlikely event that the programme does not conform to the programme description, please let us know as soon as possible by email to cgp-shortcourses@york.ac.uk.
6.2 We may then, at our discretion:
(a) Provide you with a partial refund, depending on what is deemed reasonable, or;
(b) Offer you a place on an alternative programme
6.3 These terms and conditions will apply to any substitute programme we offer you.
7. Intellectual property rights
7.1 The copyright, design right and all other intellectual property rights on the web site and any other materials, documents and items that we prepare or produce in connection with the programmes belong to us absolutely.
7.2 You may not use the web site, materials, documents or other items detailed in clause 7.1 for any commercial purpose.
8. Price and payment
8.1 The price of the programme will be as quoted on the individual programme web page, except in cases of obvious error.
8.2 Prices are liable to change at any time, but changes will not affect programmes where the Participant has already been accepted onto the programme.
8.3 Any scholarships to be applied to the booking will be applied at the time of acceptance onto the programme and cannot be added retrospectively.
8.4 Scholarships can be withdrawn at any time, but will not be withdrawn where we have already sent you notification of acceptance onto the programme.
8.5 Payment must be made in full prior to commencement of the programme and no later than the dates stated on the individual programme web page.
8.6 In the event of full payment not having been received by CGP, we reserve the right to refuse a Participant access to the programme until full payment is made and we have received confirmation of payment.
8.7 If you wish to amend the details of your booking, this must be completed via email to cgp-shortcourses@york.ac.uk. Any changes made by you will be notified to you via a confirmation email. An administration charge of £10 may be charged each time a booking is amended
9. Our refunds policy
9.1 If you decide to cancel your attendance on the programme, the maximum refund due to you will be limited as follows:
| Notice before programme start date | Refund Due |
|---|---|
| At least two weeks before the start of the programme | Tuition fee |
| Less than two weeks before the start of the programme | No refund |
9.2 If we cancel the programme, we will refund the full programme fee.
9.3 If a refund is due, we will process it as soon as possible and, in any event, no later than 30 days after you have notified us of your cancellation.
9.4 If you cancel the programme because you claim the programme is not of an acceptable quality, we will make investigations and will notify you of any refund due to you within a reasonable period of time via email. We will usually process the refund as soon as possible and, in any case, no later than within 30 days of us confirming that you will receive a refund.
9.5 We will usually refund any money to you by electronic means.
10. Events outside our control
10.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an event outside our reasonable control (Force Majeure Event).
10.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes, in particular (without limitation), the following:
(a) Strikes, lockouts or other industrial action;
(b) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
(c) Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
(d) Impossibility of the use of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
(e) Impossibility of the use of public or private telecommunications networks; and
(f) The acts, decrees, legislation, regulations or restrictions of any government.
10.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues. We will have an extension of time for performance for the duration of that period. We will take reasonable steps to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
11. Entire agreement
11.1 These terms and conditions, the Booking Confirmation and other documents expressly referred to within them constitute the whole agreement between us. They supersede any previous arrangement, understanding or agreement between us, relating to the subject matter of any Contract.
12. Our right to vary these terms and conditions
12.1 We have the right to revise and amend these terms and conditions from time to time to reflect changes in:
12.2 You will be subject to the policies and terms and conditions in force at the time you book a programme with us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority, or if we notify you of the change to those policies or these terms and conditions before we send you the Acceptance Letter (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary).
(a) Market conditions affecting our business,
(b) Technology
(c) Payment methods
(d) Relevant laws and regulatory requirements, and
(e) Our system's capabilities.
13. Limitation of liability
13.1 Subject as expressly provided in these terms and conditions all warranties, conditions or other terms implied by law are excluded to the fullest extent permitted by law.
13.2 Except in respect of death or personal injury caused by YORK or CGP's negligence, and save as provided in these terms and conditions, neither YORK nor CGP shall be liable to the Participant by reason of any representation, or any implied warranty, condition or other term, or any duty at law, or under the express terms of this agreement, for any loss or damage (whether for consequential losses, loss of profit or otherwise), costs, expenses or other claim for compensation whatsoever (and whether caused by the negligence of YORK, its employees or agents or otherwise) which arise out of or in connection with the provision of the programme by CGP.
13.3 Nothing in the terms and conditions shall relieve YORK of its liability for death or injury caused by the negligence of YORK, its employees or agents. YORK has public liability insurance to cover its liabilities under these terms and conditions.
13.4 Without prejudice to "Liability 13.2 & 13.3" above, the aggregate liability of YORK and CGP hereunder shall be limited to the amount of the invoice.
13.5 Contracts for the booking of programmes with us and any dispute or claim arising out of, or in connection with, them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of, or in connection with, such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
14. Law and jurisdiction
14.1 These terms are governed by the laws of England and Wales and disputes will be subject to the exclusive jurisdiction of the English courts.
15. Scholarship
15.1 For information on scholarship application deadlines, please see the individual programme web page.
15.2 Any scholarship applications received after the stated deadlines will not be considered.
15.3 To apply, Participants should submit the online application form, answering the scholarship application questions.
15.4 Applications will also be accepted by email to cgp-shortcourses@york.ac.uk.
15.5 Applications will be assessed by a panel of CGP staff members.
15.6 Participants whose scholarship applications are successful will pay a reduced amount for the short course. No cash alternative to the scholarship will be offered.
15.7 Participants will be required to write a report on their experiences on the programme and consent to feature in YORK media.
15.8 Applicants for the scholarship will also need to meet the minimum requirements of the programme.
15.9 Regretfully, no feedback will be given to unsuccessful applicants.
15.10 For information on deadlines for when CGP will notify applicants about whether their scholarship application has been successful, please see the individual programme web page.