Finance and financial support for distance learners

Representation of a digital campus - support networks

Paying your tuition fees

The University has extensive information on paying your tuition fees available online and this is updated each year.

We are aware that as a distance learner, you may have specific questions that you wish to ask and we have collected together a number of answers you may find useful below.

If you have any further questions or cannot find the information you are looking for in the online guide, you can contact the University's Fees Office directly.

For students starting a Masters qualification in or after September 2016, if you have lived in England or the EU for at least three years prior to starting your Masters and are studying at least 50% intensity you may be eligible for a UK Government Postgraduate Loan. You can find out more on our Postgraduate study pages

Frequently asked questions

How much are my tuition fees?

Tuition fees differ between programmes and are generally provided within a programme's 'further information' under fees.  They will also be specified on your offer letter. If you have difficulty finding a programme's fees please contact the Programme Administrator.

How will I know when my tuition fees are due?

An invoice will be sent to your University e:vision account and you will be notified via your University of York email account.

The invoice shows the full amount of tuition fees due for the academic year, and the amount and dates of the instalments. If paying by instalment you will not receive a reminder prior to the instalment dates.

If payment is not made by the due date the University will issue reminder letters to you on a regular basis until the debt is cleared.

When do I need to pay my tuition fees?

Your invoice will specify when you need to pay your fees. This will either be in full at the end of the month you start your course, or, depending on amount and your duration of study, you may have the option to pay in instalments.

Check the table provided via the link below to work out when you will need to pay.

How can I pay my tuition fees?

Important note: Even when the University does not charge for a transaction your bank, building society or card provider might do, particularly if it is based outside the UK.  

How do I get a receipt for my tuition fees?

If you made a payment on-line via evision then your receipt will normally appear in your evision account within 24 hours.

If your payment has been made by any other method and you need a receipt then please contact the Fees Office to request one. The receipt will be sent to your evision account normally on the same day as your request (as long as the request is made within normal working hours).

Can I see a statement of what I have paid?

At the present time we are only able to show invoices via your University e:vision account. Please contact the Fees Office who will be able to advise you of the current balance on your student account.

Is there a way I can spread the cost of my tuition fees?

Tuition fees must be paid by the due dates, however, you may spread the cost by paying monthly in advance - as long as these payments add up to the total amount due and are paid before the invoice due date . Regular payments can be made by standing order from a UK bank account or you can pay regularly in advance by one of the other payment methods described above (not Direct Debit).

What should I do if I am having difficulties paying my fees?

If you are unable to pay your tuition fees by the due dates, you should discuss the problem immediately with the Fees Office.

Who should I contact if I have a query with my fees or payment?

For general invoice-related or fee queries contact the Fees Office on +44 (0)1904 322120 or email fees-office@york.ac.uk.

To make a payment by phone or for payment enquiries (any payment method) contact the Cash Office on +44 (0)1904 322116 or +44 (0)1904 322117 or email cash-office@york.ac.uk.

What should I do if I'm having difficulty contacting the Fees Office?

The Fees Office aims to respond to queries within 5 working days. At busy times of the year when fees are due (particularly in October and November), it may take a bit longer to get a response. If the matter is urgent and you haven’t heard back from the Fees Office after 5 working days then let your course administrator know.

How do I access my e:vision account?

E:vision provides access to your student record at the University and is used for enrolment, issuing results and managing your fees. You can log in with your University of York username and password at:

Your username is issued when you join the University and sent via email to your personal email account. If you forget your University password you can reset it online at: https://idm.york.ac.uk.

Financial difficulties

If you find yourself having financial difficulties, support is available from the University.

Get advice

Student Welfare Advisers in the Student Hub can provide general advice financial matters, for example benefits and tax credits for UK based students, and information on budgeting and debt management. They may also be able to advise on processes and procedures if you are having difficulties in meeting your financial commitments to the University.

Student Financial Support, also based in the Student Hub, can provide advice on accessing student hardship funds. However, please be aware that hardship funds are limited and subject to strict criteria, including that part-time students (other than certain disabled students) must be studying at a rate of at least 50 per cent of the equivalent full-time course in each academic year. 

Contact the Fees Office

If you are concerned about being able to pay money you owe the University, for example your tuition fees, please contact the Fees Office as soon as possible. 

Talk with your personal supervisor

Worrying about money can be stressful and have a negative impact on your studies. Please let your personal supervisor or other member of your course team know about your concerns so that they are aware of the problem.