Support for online and distance learners
We want you to get the most out of your experience and feel a sense of belonging to York, no matter where you are based.
We aim to support you by making sure you know where to go if you need help and by providing resources, contacts and opportunities to connect with fellow online and distance learners.
Get started
You'll find key information in our welcome information for new online and distance learners.
If you're studying 100% online on a York Online programme, see Support for York Online students below.
Support for York Online students
If you're studying 100% online on one of our York Online programmes, you can find out more about our policies to support you below. You can also refer to your Orientation Module in Canvas and accompanying handbook for more information about your programme and studying as an online learner.
If you would like to speak to someone about your York Online programme, contact your Student Success Coordinator. Your Student Success Coordinator can advise you on a wide range of topics, such as balancing workload, signing up for new modules and accessing support during your studies. You can contact your Student Success Coordinator by calling 0808 189 2125 (UK), +44 1904 211030 (international) or by emailing studentsuccess@online.york.ac.uk