Accessibility statement

We love to hear your feedback!

In order to help us to improve our services, suit your needs and continuously operate at the highest possible standard, we would appreciate if you can take a few moments to complete our online feedback form.


Here are some of the great things our customers have said about us:

 ''I was really pleased that you were able to provide vegan alternatives to all of the things we ordered. The vegan biscuits were excellent and the selection of olives and crisps and popcorn was well received. Our vegan guest was really impressed with the food and said it was one of the best she had encountered at an event of this type.''


 ''I just wanted to say a huge thank you for yesterday's event.  It was seamless.  The food was excellent and the staff were superb. We have had such positive feedback from guests and institutional partners about the reception.  The mini Yorkshire puddings, especially, were an absolute hit! Please pass on our thanks to everyone from last night and to all who worked on making the food to make it such a successful event. Thank you.''


"I am writing to thank you and your team for the excellent service that we enjoyed last week for our conference in the Berrick Saul building. I was very grateful for your flexibility in adjusting to our changing numbers and needs, and we had many positive comments from our delegate about the quality of the food (as well as the generous quantities).''


 ''I wanted to thank you very much for the excellent food and service that we received during our Russell Group DVC meeting. It received many compliments over the two days, which was great. Thank you for helping to make the meeting such a big success, your support is greatly appreciated.''