Accessibility statement

CPD Course and Programme - Terms & Conditions

Please find below Terms & Conditions for our courses and programmes.  If you have any queries regarding these please email us cpd@york.ac.uk or telephone 01904 32 5145.

 

Online Management Development Programme

Online Management Development Programme - Terms and Conditions


1. Payment & cancellation

a. Full programme payment must be made in advance of a delegate starting the programme

b. Online payment via credit/debit card is preferred, payment by invoice incurs an additional charge of £30

c. Delegates may cancel their place on the programme by emailing cpd@york.ac.uk – the following cancellation terms apply:

i. Cancellation 30 days or more before the programme start: course fees refunded (less 10% administrative charge).

ii. Cancellation 14 – 30 days before programme start: 50% refund.

iii. Cancellation fewer than 14 days before programme start: no refund.

iv. In the event of the University of York cancelling the programme a full refund will be given, but the University of York will not accept responsibility for any additional costs incurred by the delegate (for example travel arrangements or accommodation).

d. If a discount or promotional code is used by ineligible individuals or organisations, the place on the course will be cancelled, the payment refunded and the individual/organisation asked to register again with payment at full price.

e. Multiple discounts or promotions cannot be combined

f. Funding cannot be combined with a promotional discount

2. Attendance

a. Substitutions may be made up to 21 days prior to the start date of the programme, provided you inform us in writing (to cpd@york.ac.uk) and complete any registration documentation for the new delegate. No substitutions are permissible after the start of the programme. Substitutions where a discounted place has been awarded from the Business Scale-Up Development Programme, are only possible where all documentary evidence and documentation has been completed prior to the course start date, as per section 3.

b. Whilst on programme, if a delegate is unable to attend one of the sessions, the tutor will attempt to support the gap in their learning via a one-to-one conversation and the provision of any relevant presentations and learning aids. It is the responsibility of the delegate to revise the missed material and compulsory learning hours.

c. If a delegate misses more than one session, the delegate may continue with the programme but will not complete the full programme or receive the full University of York certificate.

d. If a delegate chooses to leave the company which has sponsored their place on the programme before the end of the programme, full payment will still be payable and no refunds will be provided. A delegate may take over the responsibility for payment from their previous employer on agreement with said employer. If the delegate is receiving funding, this would end when the person leaves the company so when taking over responsibility for payment, this would be at full price.

3. Funding

a. If the delegate is applying for a discounted place using funding from the Business Scale-Up Development Programme, prior to the course start date, the delegate must attend a video meeting with a course representative to supply individual and business related data and to show documentary evidence (e.g. passport) of their right to work in the UK.

b. If any required funding documentation is not fully completed or the delegate/company is found to be ineligible for funding, the funded discount does not apply and the full course price must be paid to secure a place on the course

c. In the event of a delegate/company applying for external funding unrelated to the Business Scale-Up Development Programme to support their place on the programme, all funding requirements are the responsibility of the delegate/company, not the University of York. However if the delegate/company informs the University of their funding and any relevant requirements in a timely fashion, we will attempt to meet any requirements and support said funding.

4. Chartered Management Institute (CMI) Accreditation

a. In order to achieve accreditation delegates must:

    i. commit to the CMI Code of Conduct and agree to the CMI Terms and Conditions and Privacy Policy

      ii. Attend all 5 live modules and tutorials

        iii. Complete all asynchronous content, i.e. one presentation video and one podcast per module

          iv. Complete additional independent study

          v. Submit an assignment which is marked as a pass by CMI, within the required timetable.  

          b. Delegates must inform the University if they require any reasonable adjustments or special considerations. The delegate will have an opportunity to declare this via a form or survey sent to all delegates after registering or they can email cpd@york.ac.uk at any time .

          c. Delegates must read the plagiarism guidance and CMI induction materials in advance of writing their assignment.

          d. Delegates must submit their assignment and learner authenticity statement via email to cmi-cpd@york.ac.uk within 6 weeks of the final tutorial, the University will then submit it to CMI for marking.

          e. If the delegate’s assignment does not pass, the delegate will  be provided with feedback and have another 4 weeks to improve their assignment and resubmit (again via email to cmi-cpd@york.ac.uk) with their changes highlighted in blue

          f. One potential resubmission only is allowed without further payment. If the delegate’s resubmitted assignment does not pass, no further resubmissions can be made without a discussion with the University and a further payment being made.

           

          5. Live online content

          a. Live courses will be managed according to the individual trainer’s preferences and the most appropriate way to communicate the subject content and achieve the learning outcomes.

          b. Delegates will be sent a code of conduct before the start of the session and this will be available in the Virtual Learning Environment (VLE).

          c. Delegates will be informed how the session will run at the start and will be informed how to ask questions during the session.

          d. Trainers and the University administrators reserve the right to mute delegates on Zoom whilst the tutor is speaking.

          e. Trainers and the University administrators reserve the right to mute delegates on Zoom or in extreme cases remove the delegate from the course if they do not follow the code of conduct.

          f. Opinions expressed by delegates in a live session do not constitute the opinion of the University.

          g. All live courses will have the potential for delegates to pose questions, but there is no guarantee that all individual questions will be answered - if the group size and time does not allow for individual answers, the trainer or a University administrator will group questions into themes and the trainer will endeavour to address these themes within the session.

          h. All live courses will be recorded in Zoom and available to view in the VLE within two working days of the course completion.

          g. For the avoidance of doubt, nothing in these terms and conditions shall be construed as granting to the Customer any right, title, or interest in any of the intellectual property rights of the University of York.

          6. Liability

          a. The Virtual Learning Environment (VLE) is provided to you “as is” and we exclude all representations, warranties, conditions and terms expressly or implied by statute, common law or otherwise to the fullest extent permitted by law. We do not guarantee that:

          i. use of the VLE or Zoom will be compatible with all hardware and software,

          ii. use of the VLE or Zoom will be uninterrupted or error or virus free,

          iii. use of the VLE or Zoom will deliver any specific outcome for its users, or

          iv. defects on the VLE or Zoom will be corrected (save for those defects which the University of York is obliged to correct by law).

          b. You must take appropriate steps to ensure that you regularly check for and protect against viruses when using the VLE or Zoom on any device.

          c. We may terminate your account or your access to/use of the VLE with immediate effect:

          i. if we reasonably believe you are in breach of these terms and conditions and/or the code of conduct;

          ii. in order to prevent any abusive, fraudulent or unlawful activity;

          iii. where necessary to prevent or stop any harm or damage to the university, any learner or the general public.

          d. To the fullest extent permitted by law, the aggregate liability of the University of York, to you, the Customer, to under or in relation to these terms and conditions shall be limited to the total price payable by you under these terms and conditions.

          e. Nothing in these terms and conditions shall exclude or limit liability for negligence resulting in personal injury or death; fraud; or for any other type of liability that, by law, cannot be limited or excluded.

          f. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and the parties agree to submit to the jurisdiction of the courts of England and Wales.

          Through registering for a course applicants are deemed to have accepted the above Terms and Conditions.

          Short Courses Terms and Conditions

           Short Courses Terms and Conditions

          1. Payment & cancellation

          1. Full programme payment must be made in advance of a delegate starting the programme
          2. Online payment via credit/debit card is preferred, payment by invoice incurs an additional charge of £30
          3. Delegates may cancel their place on the programme by emailing cpd@york.ac.uk – the following cancellation terms apply:
            1. Cancellation 14 days or more before the programme start: course fees refunded (less 10% administrative charge).
            2. Cancellation 7-14 days before programme start: 50% refund.
            3. Cancellation fewer than 7 days before programme start: no refund.
            4. In the event of the University of York cancelling the programme a full refund will be given, but the University of York will not accept responsibility for any additional costs incurred by the delegate (for example travel arrangements or accommodation).
          4. If a discount or promotional code is used by ineligible individuals or organisations, the place on the course will be cancelled, the payment refunded and the individual/organisation asked to register again with payment at full price.

          2. Attendance

          1. For full price unfunded delegates, substitutions may be made up to two working days prior to the course start date, provided you inform us in writing (to cpd@york.ac.uk) and complete any registration documentation for the new delegate. No substitutions are permissible after the start of the programme. 
          2. For delegates where a discounted funded place has been awarded from the Business Scale-Up Development Programme funding, substitutions are only possible with a 3 week notice period before the course start date and when all required documentary evidence has been seen and documentation has been completed. Without the required notice and documentation the University reserves the right to not accept the substitution.  
          3. In the event of a delegate not attending the course online or in person, this is viewed as a cancellation without any notice
          4. In the event of a delegate arriving late, without notice, to a course, the University and the trainer reserves the right to deny admission to the course. In the case of live online courses, the video conferencing room is usually closed ten minutes after the advertised course start time, for security purposes.

          3. Funding

          1. If the delegate is applying for a discounted place using funding from the Business Scale-Up Development Programme, prior to the course start date, the delegate must attend a video meeting with a course representative to supply individual and business related data and to show documentary evidence (e.g. passport) of their right to work in the UK.
          2. If any required funding documentation is not fully completed or the delegate/company is found to be ineligible for funding, the funded discount does not apply and the full course price must be paid to secure a place on the course
          3. In the event of a delegate/company applying for external funding unrelated to the Business Scale-Up Development Programme  to support their place on the programme, all funding requirements are the responsibility of the delegate/company, not the University of York. However if the delegate/company informs the University of their funding and any relevant requirements in a timely fashion, we will attempt to meet any requirements and support said funding. 

          4. Live online content

          1. Live courses will be managed according to the individual trainer’s preferences and the most appropriate way to communicate the subject content and achieve the learning outcomes.
          2. Delegates will be sent a code of conduct before the start of the session and this will be available in the Learning Management System (LMS), also known as Administrate. Delegates are expected to read the code of conduct in advance of the session and follow the code while attending the course.
          3. Delegates will be informed how the session will run at the start and will be informed how to ask questions during the session.
          4. Trainers and the University administrators reserve the right to mute delegates on Zoom whilst the tutor is speaking.
          5. Trainers and the University administrators reserve the right to mute delegates on Zoom or in extreme cases remove the delegate from the course if they do not follow the code of conduct.
          6. Opinions expressed by delegates in a live session do not constitute the opinion of the University.
          7. All live courses will have the potential for delegates to pose questions, but there is no guarantee that all individual questions will be answered - if the group size and time does not allow for individual answers, the trainer or a University administrator will group questions into themes and the trainer will endeavour to address these themes within the session.
          8. All live courses will be recorded and available to view in the LMS within two working days of the course completion.
          9. For the avoidance of doubt, nothing in these terms and conditions shall be construed as granting to the Customer any right, title, or interest in any of the intellectual property rights of the University of York.

          5. Liability

          1. The LMS is provided to you “as is” and we exclude all representations, warranties, conditions and terms expressly or implied by statute, common law or otherwise to the fullest extent permitted by law. We do not guarantee that:
            1. use of the LMS or Zoom will be compatible with all hardware and software,
            2. use of the LMS or Zoom will be uninterrupted or error or virus free,
            3. use of the LMS or Zoom will deliver any specific outcome for its users, or
            4. defects on the LMS or Zoom will be corrected (save for those defects which the University of York is obliged to correct by law).
          2. You must take appropriate steps to ensure that you regularly check for and protect against viruses when using the LMS or Zoom on any device.
          3. We may terminate your account or your access to/use of the LMS with immediate effect
            1. if we reasonably believe you are in breach of these terms and conditions and/or the code of conduct;
            2. in order to prevent any abusive, fraudulent or unlawful activity;
            3. where necessary to prevent or stop any harm or damage to the university, any learner or the general public.
          4. To the fullest extent permitted by law, the aggregate liability of the University of York, to you, the Customer, to under or in relation to these terms and conditions shall be limited to the total price payable by you under these terms and conditions.
          5. Nothing in these terms and conditions shall exclude or limit liability for negligence resulting in personal injury or death; fraud; or for any other type of liability that, by law, cannot be limited or excluded.

          These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and the parties agree to submit to the jurisdiction of the courts of England and Wales.

          Face-to-face Management Development Programme - Terms and Conditions

          Face-to-Face Chartered Management Institute Level 5 Award in Leadership & Management - Terms and Conditions

          1. Payment & cancellation

          a. Full programme payment must be made in advance of a delegate starting the programme

          b. Online payment via credit/debit card is preferred, payment by invoice incurs an additional charge of £30

          c. Delegates may cancel their place on the programme by emailing cpd@york.ac.uk – the following cancellation terms apply:

          (i) Cancellation 30 days or more before the programme start: course fees refunded (less 10% administrative charge).

          (ii) Cancellation fewer than 30 days before programme start: no refund.

          (iii) In the event of the University of York cancelling the programme a full refund will be given, but the University of York will not accept responsibility for any additional costs incurred by the delegate (for example travel arrangements or accommodation).

          (iv) Cancellation before course start date due to a positive COVID-19 PCR test: full refund on presentation of confirmation of result by email

          (v) Cancellation due to a positive lateral flow test before course starts or on first day of course: course place held until confirmation by PCR test - if negative result, no refund, attendance expected and call/meeting can be arranged with tutor to catch up on any missed sessions. If positive full refund on presentation of confirmation of result by email

          (vi) Cancellation after course starts due to positive COVID-19 PCR or lateral flow test: no refund

          d. If Government or University guidance relating to COVID-19 or any other virus outbreak does not allow the course to go ahead, a full refund will be provided

          e. If Government or University guidance relating to COVID-19 or any other virus outbreak allows the course to go ahead but not the delegate to travel to the course, the delegate will in the first instance be offered the opportunity to transfer to a future online or face-to-face iteration of the course if available and if this is not possible a refund (less 10% administrative charge) will be provided

          f. If a discount or promotional code is used by ineligible individuals or organisations, the place on the course will be cancelled, the payment refunded and the individual/organisation asked to register again with payment at full price.

          g. Multiple discounts or promotions cannot be combined

          h. Funding cannot be combined with a promotional discount

          2. Attendance

          a. For full price unfunded delegates, substitutions may be made up to two working days prior to the course start date, provided you inform us in writing (to cpd@york.ac.uk) and complete any registration documentation for the new delegate. No substitutions are permissible after the start of the programme.

          b. For delegates where a discounted funded place has been awarded from the Business Scale-Up Development Programme funding, substitutions are only possible with a 3 week notice period before the course start date and when all required documentary evidence has been seen and documentation has been completed. Without the required notice and documentation the University reserves the right to not accept the substitution.

          c. In the event of a delegate not attending the course, this is viewed as a cancellation without any notice

          d. In the event of a delegate arriving late, without notice, to a course, the University and the trainer reserves the right to deny admission to the course.


          3. Funding

          a. If the delegate is applying for a discounted place using funding from the Business Scale-Up Development Programme, prior to the course start date, the delegate must supply individual and business related data and show documentary evidence (e.g. passport) of their right to work in the UK on day 1 of the course.

          b. If any required funding documentation is not fully completed or the delegate/company is found to be ineligible for funding, the funded discount does not apply and the full course price must be paid to secure a place on the course

          c. In the event of a delegate/company applying for external funding unrelated to the Business Scale-Up Development Programme to support their place on the programme, all funding requirements are the responsibility of the delegate/company, not the University of York. However if the delegate/company informs the University of their funding and any relevant requirements in a timely fashion, we will attempt to meet any requirements and support said funding.

          4. Chartered Management Institute (CMI) Accreditation

          a. In order to achieve accreditation delegates must:

          (i) commit to the CMI Code of Conduct and agree to the CMI Terms and Conditions and Privacy Policy

          (ii) Attend all modules and tutorials

          (iii) Complete additional independent study

          (iv)Submit an assignment which is marked as a pass by CMI, within the required timetable.

          b. Delegates must inform the University if they require any reasonable adjustments or special considerations. The delegate will have an opportunity to declare this via a form or survey sent to all delegates after registering or they can email cpd@york.ac.uk at any time .

          c. Delegates must read the plagiarism guidance and CMI induction materials in advance of writing their assignment.

          d. Delegates must submit their assignment and learner authenticity statement via email to cmi-cpd@york.ac.uk within 6 weeks of the final tutorial, the University will then submit it to CMI for marking.

          e. If the delegate’s assignment does not pass, the delegate will be provided with feedback and have another 4 weeks to improve their assignment and resubmit (again via email to cmi-cpd@york.ac.uk) with their changes highlighted in blue

          f. One potential resubmission only is allowed without further payment. If the delegate’s resubmitted assignment does not pass, no further resubmissions can be made without a discussion with the University and a further payment being made.


          5. Liability

          a. Blackboard Virtual Learning Environment is provided to you “as is” and we exclude all representations, warranties, conditions and terms expressly or implied by statute, common law or otherwise to the fullest extent permitted by law. We do not guarantee that:

          (i) use of the Blackboard will be compatible with all hardware and software,

          (ii) use of Blackboard will be uninterrupted or error or virus free,

          (iii) use of Blackboard will deliver any specific outcome for its users, or

          (iv) defects on Blackboard will be corrected (save for those defects which the University of York is obliged to correct by law).

          b. You must take appropriate steps to ensure that you regularly check for and protect against viruses when using Blackboard on any device.

          c. We may terminate your account or your access to/use of Blackboard with immediate effect

          (i) if we reasonably believe you are in breach of these terms and conditions and/or the code of conduct;

          (ii) in order to prevent any abusive, fraudulent or unlawful activity;

          (iii) where necessary to prevent or stop any harm or damage to the university, any learner or the general public.

          d. To the fullest extent permitted by law, the aggregate liability of the University of York, to you, the Customer, to under or in relation to these terms and conditions shall be limited to the total price payable by you under these terms and conditions.

          e. Nothing in these terms and conditions shall exclude or limit liability for negligence resulting in personal injury or death; fraud; or for any other type of liability that, by law, cannot be limited or excluded.

          f. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and the parties agree to submit to the jurisdiction of the courts of England and Wales.

           

          Advanced Coaching and Mentoring

          Advanced Coaching and Mentoring - Terms and Conditions

          1. Payment & cancellation

          a. Full programme payment must be made in advance of a delegate starting the programme

          b. Online payment via credit/debit card is preferred, payment by invoice incurs an additional charge of £30

          c. Delegates may cancel their place on the programme by emailing cpd@york.ac.uk – the following cancellation terms apply:

          (i) Cancellation 30 days or more before the programme start: course fees refunded (less 10% administrative charge).

          (ii) Cancellation fewer than 30 days before programme start: no refund.

          (iii) In the event of the University of York cancelling the programme a full refund will be given, but the University of York will not accept responsibility for any additional costs incurred by the delegate (for example travel arrangements or accommodation).

          (iv) Cancellation before course start date due to a positive COVID-19 PCR test: full refund on presentation of confirmation of result by email

          (v) Cancellation due to a positive lateral flow test before course starts or on first day of course: course place held until confirmation by PCR test - if negative result, no refund, attendance expected and call/meeting can be arranged with tutor to catch up on any missed sessions. If positive full refund on presentation of confirmation of result by email

          (vi) Cancellation after course starts due to positive COVID-19 PCR or lateral flow test: no refund

          d. If Government or University guidance relating to COVID-19 or any other virus outbreak does not allow the course to go ahead, a full refund will be provided

          e. If Government or University guidance relating to COVID-19 or any other virus outbreak allows the course to go ahead but not the delegate to travel to the course, the delegate will in the first instance be offered the opportunity to transfer to a future online or face-to-face iteration of the course if available and if this is not possible a refund (less 10% administrative charge) will be provided

          f. If a discount or promotional code is used by ineligible individuals or organisations, the place on the course will be cancelled, the payment refunded and the individual/organisation asked to register again with payment at full price.

          g. Multiple discounts or promotions cannot be combined

          h. Funding cannot be combined with a promotional discount

          2. Attendance

          a. For full price unfunded delegates, substitutions may be made up to two working days prior to the course start date, provided you inform us in writing (to cpd@york.ac.uk) and complete any registration documentation for the new delegate. No substitutions are permissible after the start of the programme.

          b. For delegates where a discounted funded place has been awarded from the Business Scale-Up Development Programme funding, substitutions are only possible with a 3 week notice period before the course start date and when all required documentary evidence has been seen and documentation has been completed. Without the required notice and documentation the University reserves the right to not accept the substitution.

          c. In the event of a delegate not attending the course, this is viewed as a cancellation without any notice

          d. In the event of a delegate arriving late, without notice, to a course, the University and the trainer reserves the right to deny admission to the course.


          3. Funding

          a. If the delegate is applying for a discounted place using funding from the Business Scale-Up Development Programme, prior to the course start date, the delegate must supply individual and business related data and show documentary evidence (e.g. passport) of their right to work in the UK on day 1 of the course.

          b. If any required funding documentation is not fully completed or the delegate/company is found to be ineligible for funding, the funded discount does not apply and the full course price must be paid to secure a place on the course

          c. In the event of a delegate/company applying for external funding unrelated to the Business Scale-Up Development Programme to support their place on the programme, all funding requirements are the responsibility of the delegate/company, not the University of York. However if the delegate/company informs the University of their funding and any relevant requirements in a timely fashion, we will attempt to meet any requirements and support said funding.

          4. Chartered Management Institute (CMI) Accreditation

          a. In order to achieve accreditation delegates must:

          (i) commit to the CMI Code of Conduct and agree to the CMI Terms and Conditions and Privacy Policy

          (ii) Attend all modules and tutorials

          (iii) Complete additional independent study

          (iv)Submit an assignment which is marked as a pass by CMI, within the required timetable.

          b. Delegates must inform the University if they require any reasonable adjustments or special considerations. The delegate will have an opportunity to declare this via a form or survey sent to all delegates after registering or they can email cpd@york.ac.uk at any time .

          c. Delegates must read the plagiarism guidance and CMI induction materials in advance of writing their assignment.

          d. Delegates must submit their assignment and learner authenticity statement via email to cmi-cpd@york.ac.uk within 6 weeks of the final tutorial, the University will then submit it to CMI for marking.

          e. If the delegate’s assignment does not pass, the delegate will be provided with feedback and have another 4 weeks to improve their assignment and resubmit (again via email to cmi-cpd@york.ac.uk) with their changes highlighted in blue

          f. One potential resubmission only is allowed without further payment. If the delegate’s resubmitted assignment does not pass, no further resubmissions can be made without a discussion with the University and a further payment being made.


          5. Liability

          a. Administrate Learning Management System (LMS) is provided to you “as is” and we exclude all representations, warranties, conditions and terms expressly or implied by statute, common law or otherwise to the fullest extent permitted by law. We do not guarantee that:

          (i) use of Administrate will be compatible with all hardware and software,

          (ii) use of Administrate will be uninterrupted or error or virus free,

          (iii) use of Administrate will deliver any specific outcome for its users, or

          (iv) defects on Administrate will be corrected (save for those defects which the University of York is obliged to correct by law).

          b. You must take appropriate steps to ensure that you regularly check for and protect against viruses when using Administrate on any device.

          c. We may terminate your account or your access to/use of Administrate with immediate effect

          (i) if we reasonably believe you are in breach of these terms and conditions and/or the code of conduct;

          (ii) in order to prevent any abusive, fraudulent or unlawful activity;

          (iii) where necessary to prevent or stop any harm or damage to the university, any learner or the general public.

          d. To the fullest extent permitted by law, the aggregate liability of the University of York, to you, the Customer, to under or in relation to these terms and conditions shall be limited to the total price payable by you under these terms and conditions.

          e. Nothing in these terms and conditions shall exclude or limit liability for negligence resulting in personal injury or death; fraud; or for any other type of liability that, by law, cannot be limited or excluded.

          f. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and the parties agree to submit to the jurisdiction of the courts of England and Wales.