Accessibility statement

CPD Course and Programme - Terms & Conditions

Please find below Terms & Conditions for our courses and programmes.  If you have any queries regarding these please email us or telephone 01904 32 5145.


Online Short Courses

Free Online Training - Terms and Conditions

All online training courses will be either live and hosted on the Zoom platform or pre-recorded and hosted on the University of York’s (the University) Administrate Learning Management System (LMS). Live courses will also be recorded and the recording will be hosted in the LMS.

Please read our updated privacy notice before registering for the course.

1. Live courses

a. Live courses will be managed according to the individual trainer’s preferences and the most appropriate way to communicate the subject content and achieve the learning outcomes.

b. Delegates will be sent a code of conduct before the start of the session and this will be available in the LMS.

c. Delegates will be informed how the session will run at the start and will be informed how to ask questions during the session.

d. Trainers and the University administrators reserve the right to mute delegates on Zoom whilst the tutor is speaking.

e. Trainers and the University administrators reserve the right to mute delegates on Zoom or in extreme cases remove the delegate from the course if they do not follow the code of conduct.

f. Opinions expressed by delegates in a live session do not constitute the opinion of the University.

g. All live courses will have the potential for delegates to pose questions, but there is no guarantee that all individual questions will be answered - if the group size and time does not allow for individual answers, the trainer or a University administrator will group questions into themes and the trainer will endeavour to address these themes within the session.

h. All live courses will be recorded in Zoom and available to view in the LMS within two working days of the course completion.

i. No more than 5 delegates from the same organisation should register on the same live course.

j. The University reserves the right to cancel a course at short notice if necessary.

k. In the event of the University cancelling the online course, you will be notified by email. As this is a free online course, there will be no refunds and the university will not be liable for any losses or expenses incurred by the delegate, however caused.

l. In the event of the University cancelling the online course, reasonable efforts will be made to reschedule the course at another time.

m. In the event of cancellation by the delegate, please email as soon as possible.

2. Pre-recorded courses

a. Pre-recorded courses will typically take the format of a voice over a presentation.

b. Delegates can access these courses via the LMS at a time of their choosing and self-pace through the course.

c. Access to the course via the LMS will expire as detailed in the joining instructions.

3. Access to the LMS

a. All delegates will gain individual access to the LMS for any courses which they have registered.

b. Access to the LMS will expire as detailed in the joining instructions.

c. All copyright, trademarks, design rights, patents and other intellectual property rights (registered and unregistered) located on the LMS is owned by and shall remain vested in the University or the licensor, as applicable, including but not limited to all content, software, scripts, technology, images, graphics and audio and any updates or modifications (the IPR). The IPR is protected to the fullest extent permitted by law. All such rights are reserved. You agree that you have no rights in the IPR other than the right to use it in accordance with these terms and conditions. You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use the University content in any way except for your own personal, non-commercial use.

4. Liability

a. The LMS is provided to you “as is” and we exclude all representations, warranties, conditions and terms expressly or implied by statute, common law or otherwise to the fullest extent permitted by law. We do not guarantee that:

(i) use of the LMS or Zoom will be compatible with all hardware and software,

(ii) use of the LMS or Zoom will be uninterrupted or error or virus free,

(iii) use of the LMS or Zoom will deliver any specific outcome for its users, or

(iv) defects on the LMS or Zoom will be corrected (save for those defects which the University of York is obliged to correct by law).

b. You must take appropriate steps to ensure that you regularly check for and protect against viruses when using the LMS or Zoom on any device.

c. We may terminate your account or your access to/use of the LMS with immediate effect:

(i) if we reasonably believe you are in breach of these terms and conditions and/or the code of conduct;

(ii) in order to prevent any abusive, fraudulent or unlawful activity;

(iii) where necessary to prevent or stop any harm or damage to the university, any learner or the general public.

d. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and the parties agree to submit to the jurisdiction of the courts of England and Wales.

Management Development Programme

Management Development Programme - Terms and Conditions

  1. Full programme payment  must be made in advance of a delegate starting the programme
  2. Delegates may cancel their place on the programme by emailing – the following cancellation terms apply:
    1. Cancellation 30 days or more before the programme start: course fees refunded (less 10% administrative charge).
    2. Cancellation 14 – 30 days before programme start: 50% refund.
    3. Cancellation fewer than 14 days before programme start: no refund.
    4. In the event of the University of York cancelling the programme a full refund will be given, but the University of York will not accept responsibility for any additional costs incurred by the delegate (for example travel arrangements or accommodation).
  3. Substitutions may be made up to 21 days prior to the start date of the programme, provided you inform us in writing (to and complete the registration form and relevant assessments for the new delegate. No substitutions are permissible after the start of the programme. 
  4. Whilst on programme, if a delegate is unable to attend one of the sessions, the tutor will attempt to support the gap in their learning via a one-to-one conversation and the provision of any relevant presentations and learning aids. It is the responsibility of the delegate to revise the missed material and compulsory learning hours.
  5. If a delegate misses more than one session, the delegate may continue with the programme but will not complete the full programme or receive the full University of York certificate.
  6. If a delegate chooses to leave the company which has sponsored their place on the programme before the end of the programme, full payment will still be payable and no refunds will be provided. A delegate may take over the responsibility for payment from their previous employer on agreement with said employer. If the delegate is receiving Skills Service funding, this would end when the person leaves the company so when taking over responsibility for payment, this would be at full price.
  7. In the event of a delegate/company applying for external funding to support their place on the programme, all funding requirements are the responsibility of the delegate/company, not the University of York. However if the delegate/company informs the University of their funding and any relevant requirements in a timely fashion, we will attempt to meet any requirements and support said funding. 
  8. The Skills Service is managed by the West Yorkshire Consortium of Colleges and funded by the European Social Fund (ESF). Any company accessing funding from The Skills Service will work in partnership with the University of York to ensure consistent eligibility throughout the programme including required evidence on completion of the programme.
  9. The University of York are obliged to adhere to the terms and conditions of the ESF and therefore, The Skills Service funding will be withdrawn from the company sponsoring the course in the registration form leaving them liable for full programme payment in the following circumstances: 
  10. Inaccurate or missing paperwork; All Skills Service paper work much be completed accurately by the delegate and overseeing manager, with no missing information, before commencement of the course. Paperwork paramount to successful funding includes Company Capture Data Form Part 1 & Part 2 and Participant record form. Information on how this data is used and stored can be found on The Skills Service website.
  11. Additional external funding or discounts are not applicable in conjunction with The Skills Service funding.
    1. The delegate chooses to leave the company before the end of the programme and completion of the accreditation.
    2. The delegate is unable to successfully complete the accreditation before January 30th 2020. In order to receive a full 40% discount, delegates must be eligible for a CMI certificate by March 2020.
    3. The company does not inform the University directly of any changes relating to the delegate before or during the programme.
    4. Once registered with the Chartered Management Institute, delegates have 6 months tocomplete their qualification. The University accepts no liability for any delegates who fail to complete the qualification within the designated timeframe and no refunds will be given. 
  12. Online specific clauses???

 Through registering for a course applicants are deemed to have accepted the above Terms and Conditions.