Using Hyper Reach
What is Hyper Reach
Hyper Reach is used by employees to perform time and attendance transactions using a telephone keypad.
Clocking-in and out of Hyper Reach
- From a campus phone, dial 4747.
- When prompted, enter your Employee ID followed by the # key (this is generally your employee number prefixed by "1").
- Once you are logged-in you will hear the message "You are logged-in as employee"
- Press 1 to confirm your ID is correct, or Press 2 to re-enter.
- Once you press 1, you will hear a confirmation message.
- You will be given the option for another employee to enter their Employee ID number. If there is another employee waiting to use the phone, allow them to enter their Employee ID, else hang up.
Please note: A pin/password is no longer required
Issues with Hyper Reach
If you are experiencing issues with Hyper Reach please contact your line manager. The line manager should then raise any issues with the HR Systems team (hr-systems@york.ac.uk)