The University is committed to providing staff and their family members with access to a free, confidential and independent employee assistance programme (EAP).

Our provider for this is Health Assured and should you wish to get in touch with them for support, they are available 24/7 throughout the year.

Contacting them is quick and easy, whether online, through the phone or using their live chat services:

  • By phone: 24 hour confidential careline: 0800 0305182
  • Online: healthassuredeap.com (username = University, password = York)
  • App: Health e-Hub, available from Google Play or the App Store
  • Live chat

These services are available to all York employees. Family members over the age of 16 can also access the online and helpline services.