Mental Health First Contact is a network of trained staff who are a first point of contact if you are experiencing emotional or psychological distress.

What we do

One in four adults in the UK experiences a mental health condition in any given year.

We are trained to recognise the signs and symptoms of common mental health issues, provide help on a first aid basis and guide you towards the right support services. We are not there to counsel or diagnose but to offer initial help and support.

You can contact any of the members direct and don't have to be based in the same department.


We want you to feel safe while talking to us, so you can tell us how you’re really feeling.

The only time we will break confidentiality is if you give us express permission or we are concerned that you may be at risk of harming yourself or others. We will not involve anyone else without your knowledge.

Members of the network are only available during office hours. If you need immediate support outside of working hours please contact the Health Assured adviceline. Online help and resources are also available via Well@York, our staff health and wellbeing website.