Library Survey 2015

The 2015 survey was conducted in Nov/Dec 2015.

We received 1,828 responses to the survey, and 707 comments.

We're pleased to report that overall satisfaction with the quality of our services was 83%, up from 82.67% the previous year.

Areas identified for improvement

The following is the one area where we are currently below your minimum expectations:

  • Access to content

Areas where we are meeting your needs:

  • Librarians teaching finding information
  • Customer Service - courteous library staff, caring staff and giving users individual attention.

Most improved areas:

  • Main texts and readings I need for my work.